“The hotel has a great lobby and pool area. The rooms are super outdated and it did not feel like a resort in comparison to others in Puerto Rico.
No bell hopper was offered when arrived and my husband and I had to push the cart up. Certain treatments of a resort were lacking and it seems like the staff isn’t too happy.
Room dining was excellent. Props to the chef and the staff member who took the time to read the entire menu when our QR code was shaded out in our room.”
“The hotel has a great lobby and pool area. The rooms are super outdated and it did not feel like a resort in comparison to others in Puerto Rico.
No bell hopper was offered when arrived and my husband and I had to push the cart up. Certain treatments of a resort were lacking and it seems like the staff isn’t too happy.
Room dining was excellent. Props to the chef and the staff member who took the time to read the entire menu when our QR code was shaded out in our room.”
Pauleena