Hotel Coco Rio by Hospitality Wellbeing

Property class: 3

Choose dates to view prices

A short walk from Playa del Carmen Main Beach and Quinta Avenida, Hotel Coco Rio by Hospitality Wellbeing provides free continental breakfast, a garden, and a library. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Room

Standard Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Double Beds

Room

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located near the beach, Hotel Coco Rio by Hospitality Wellbeing is in Gonzalo Guerrero, a neighborhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Playa del Carmen, QROO

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    1 min walk - 0.1 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    3 min walk - 0.2 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    5 min walk - 0.3 miles
  • Mario Villanueva Madrid
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • Amorino
    1 min walk
  • La Vagabunda
    1 min walk
  • Starbucks
    1 min walk
  • Los Chachalacos
    1 min walk
  • Micaela's
    2 min walk

About this property

Hotel Coco Rio by Hospitality Wellbeing

  • Hotel near Quinta Avenida
  • Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Coco Rio by Hospitality Wellbeing provides free continental breakfast, a garden, and a library. Stay connected with free in-room WiFi.
  • Other perks include:
    • Bike rentals, airport pick-up service (surcharge), and a 24-hour front desk
    • Luggage storage, concierge services, and beach towels
    • A front-desk safe, smoke-free premises, and tour/ticket assistance
  • Room features
  • All guestrooms at Hotel Coco Rio by Hospitality Wellbeing include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Art supplies and free infant beds
    • Bathrooms with hair dryers
    • 32-inch LCD TVs with cable channels
    • Patios, refrigerators, and ceiling fans

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Frequently asked questions

Is Hotel Coco Rio by Hospitality Wellbeing pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Coco Rio by Hospitality Wellbeing?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Coco Rio by Hospitality Wellbeing on Oct 24, 2026 start from $28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Coco Rio by Hospitality Wellbeing?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Coco Rio by Hospitality Wellbeing?

Check-out is at noon.

Does Hotel Coco Rio by Hospitality Wellbeing provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 31.00 per person applies.

Where is Hotel Coco Rio by Hospitality Wellbeing located?

Located in Gonzalo Guerrero, this hotel is steps from Mario Villanueva Madrid and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Coco Rio by Hospitality Wellbeing Reviews

8.4

Very Good

9.0

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 112 out of 268 reviews
Rating 8 - Good. 110 out of 268 reviews
Rating 6 - Okay. 34 out of 268 reviews
Rating 4 - Poor. 8 out of 268 reviews
Rating 2 - Terrible. 4 out of 268 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is exceptionally clean. The staff is very helpful, kind, and attentive to the guests. The location is conveniently close to restaurants, bars, gift shops, and the beach.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, nice staff and breakfast was good. 10 min walk to the beach
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this beautiful hotel many times over the last 20 years. Coco Rio has character, it’s cozy and very comfortable. The staff members are very friendly and helpful. The place is well kept and the ladies in charge of housekeeping are absolutely wonderful. It is close to everything, restaurants, shops and Mamita’s beach. I will continue to stay at Coco Rio
Stayed 14 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small hotel. My room (19) had a pump across the wall, so it woke me up in the morning. On the third day they told me that breakfast is not included for me, although when I booked on Expedia it had breakfast included. I had to contact Expedia for conformation. That is why 4 stars. The location is great. I was allowed to keep my bicycle in the yard. Breakfast is rather modest. Not enough for a grown up man. Overall I would recommend the hotel.
Stayed 19 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Very good hotel ,recommend
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent choice! Best location, great price, great service, good breakfast, love it!
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything without the loud music at night
Stayed 3 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good except one thing-free breakfast. Location was the best not so loud neighbor and right on 5th. And clean and functional. But they didn’t offer free continental breakfast that showed in the reservation. They said there was miscommunication between Expedia and hotel. I didn’t strongly enforce to request to have free meal, but didn’t feel good. Other than that, all good.
Table and chair
Window treatment
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Nice stay but loud street

Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Stayed 2 nights in Dec 2022
Verified review

8/10 Good

Liked: Amenities, communication
I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
There’s no hot water
Stayed 1 night in May 2022
Verified review

6/10 Okay

Disliked: Communication
Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
Ikke lydisoleret, så man kunne høre alt. Receptionen består af unge mennesker, som ikke helt har styr på det. Vi havde bestilt overnatninger med morgenmad, men fik intet information herom. Så om morgen hvor vi spurgte ind til det sagde de, at vores ophold ikke var med morgenmad. Heldigvis kunne vi bevise det og det endte godt. Morgenmaden er fin, men lille. Vi fit desuden et beskidt håndklæde.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness

De bueno a regular, pero buena opción...

Buen servicio, falta un poco de atención a los detalles, por ejemplo tener jabon y shampoo disponible. Atencion muy amable pero falta anticiparse a los pedimentos de los huespedes, sin embargo considero que es una buena opción por su relacion costo beneficio...
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness
El lugar es muy bonito y céntrico y el desayuno es muy rico 😋
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Excelente lugar para descansar y cerca de todo

Excelente servicio por parte de Jessica del front desk y del personal de limpieza. El hotel a pesar de estar Justo en la zona de la quinta avenida es muy tranquilo, esto es una ventaja porque todo queda cerca. Las habitaciones son amplias y el precio muy económico. Cuentan con mini refrigerador
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
El hotel está bien ubicado. La habitación cómoda. La decoración luce bonita de noche. Nos atendieron muy amablemente en recepción a pesar de que la reserva de Expedía había entrado ya como última del día. Gracias, fue linda estancia. Si llevan auto, tomen en cuenta que la zona de calle tiene pago de parquímetros de 10 Am a 10 Pm.
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, communication
Muy buena ubicación, la habitacion es sencilla para pasar la noche, el lugar es un poco viejo pero limpio.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
La ubicacion es muy buena aunque batalle un poco para dar con el, pero solo la primera vez.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación ejecutiva es ideal, se las recomiendo
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
El wifi es malo, por lo demás la pasé muy a gusto, siempre limpio, bonita decoración, está muy bien ubicado, camas cómodas, el baño bien y sin olores, vi poco al personal pero siempre con buena actitud, disfrute mi estancia.
Stayed 6 nights in Jun 2022