“Beware!
Did not honor reservation. I booked the room, then our plans were in question, so I cancelled. Two days later, I was happy to see the same room (10) was still available and I booked it again. Three weeks later I showed up to find no room. All she would say is "you cancelled, I can show you" and she refused to look at my confirmation of the new booking or look up the confirmation number (I had an automated email from literally 1 hour before asking me to rate my first impressions). No……
“Beware!
Did not honor reservation. I booked the room, then our plans were in question, so I cancelled. Two days later, I was happy to see the same room (10) was still available and I booked it again. Three weeks later I showed up to find no room. All she would say is "you cancelled, I can show you" and she refused to look at my confirmation of the new booking or look up the confirmation number (I had an automated email from literally 1 hour before asking me to rate my first impressions). No……
Joe