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Overview of Majestic Elegance Costa Mujeres – All Inclusive

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On the beach, white sand
On the beach, white sand
On the beach, white sand
12 outdoor pools

Majestic Elegance Costa Mujeres – All Inclusive

4 out of 5

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationPlaya Mujeres Golf Club4 min drive
    Popular LocationMujeres Beach5 min drive
    Popular LocationPunta Sam Ferry Terminal10 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

Choose dates to view prices

Elegance Club One Bedroom Suite Outdoor Jacuzzi

5/5 guest room rating
  • 850 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

5/5 guest room rating
  • 624 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Elegance Club Plunge Pool Suite

4/5 guest room rating
  • 1025 sq ft
  • Sleeps 2
  • 1 King Bed

Majestic Jr Suite Swim Up

3.5/5 guest room rating
  • 721 sq ft
  • Sleeps 4
  • 1 King Bed

Jr. Suite Ocean Front Outdoor Jacuzzi

  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite - Outdoor Jacuzzi

4.2/5 guest room rating
  • 624 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Elegance Club Jr Suite - Outdoor Jacuzzi

4.5/5 guest room rating
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Elegance Club Majestic Jr Suite Swim Up

4.3/5 guest room rating
  • 725 sq ft
  • Sleeps 2
  • 1 King Bed

Sky View Suite Rooftop With Outdoor Jacuzzi

5/5 guest room rating
  • 1025 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

One Bedroom Suite Outdoor Jacuzzi

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Swim Up Suite Outdoor Jacuzzi

4.7/5 guest room rating
  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Swim Up Suite Outdoor Jacuzzi

4.4/5 guest room rating
  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

  • 1025 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Quadruple Suite Master With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

Suite Junior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Quadruple Suite Premium With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

Quadruple Suite Master With Pool View

  • Sleeps 4
  • 2 King Bed(s)

Suite Superior With Panoramic View

  • Sleeps 2
  • 1 King Bed(s)

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Queen Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Queen Bed(s)

Suite Luxury With Panoramic View

  • Sleeps 2
  • 1 King Bed(s)

Suite Premium With Garden View

  • Sleeps 2
  • 2 Queen Bed(s) OR 1 King Bed(s)

Suite Superior With Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Quadruple Suite Premium With Pool View

  • Sleeps 4
  • 2 King Bed(s)

Suite Luxury With Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

About this area

Costa Mujeres

Located in Costa Mujeres, Majestic Elegance Costa Mujeres – All Inclusive is on the beach. The area's natural beauty can be seen at Mujeres Beach and Norte Beach, while Dolphin Discovery and Garrafon Natural Reef Park are popular area attractions. Traveling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at Fernando Toro Valenzuela Stadium.
Popular Location

What's nearby

  • Playa Mujeres Golf Club - 4 min drive
  • Mujeres Beach - 5 min drive
  • Punta Sam Ferry Terminal - 10 min drive
  • El Meco Archaeological Site - 12 min drive
  • Norte Beach - 95 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Flavors — 1 min walk
  • Mar House — 1 min walk

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Majestic Elegance Costa Mujeres – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. All 570 rooms feature thoughtful touches like free minibar items and bathrobes, plus free WiFi and Smart TVs with cable channels. Guests will also find balconies, pillowtop beds, and TVs.
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Majestic Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and local beverages included

Land activities

Kids club

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • All buffet and à la carte meals, snacks, and local beverages included
  • 7 restaurants
  • 6 swim-up bars and 6 bars/lounges
  • Room service available

Things to do

  • 12 outdoor pools
  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Yoga classes

Family friendly

  • 12 outdoor pools
  • Babysitting/childcare
  • Children's pool
  • Free children's club
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (8123 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 374 out of 632 reviews
5 - Excellent 59%
Rating 4 - Good. 130 out of 632 reviews
4 - Good 21%
Rating 3 - Okay. 46 out of 632 reviews
3 - Okay 7%
Rating 2 - Poor. 40 out of 632 reviews
2 - Poor 6%
Rating 1 - Terrible. 42 out of 632 reviews
1 - Terrible 7%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property lits of wonderful pools ,beach acess with plenty of beach chair's. Peo p le were wonderful food was good price was good . Overall was a great place to stay.
Stayed 4 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, staff, and food were very good.
Stayed 6 nights in May 2021

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Majestic Elegance is one of the best properties I have ever stayed at. Cleanliness is a priority for me and they did a great job. The staff does an amazing job to make your stay comfortable, fun and memorable. We had a room with a private pool and loved spending time together as a couple and our friends had a swim out and they made lots of new friends. I suspect they are running with limited amenities. For example, the buffet is only open for breakfast so you had to be prepared for a sit down dinner each night. Also, there is room service 24/7, but also the menu is quite limited. The coffee in the piano lounge is a don’t miss!! The beach is big and beautiful with very soft sand and beach service as well as enough seeing for everyone but the entertainment at the pool gives it a run for its money. In short, the beds are comfy, facilities were clean, beach is beautiful, entertainment is top notch, food is limited but very good quality and the staff is engaging and helpful.
Stayed 7 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Majestic Elegance was fantastic. The staff were great, the grounds were so lush and maintained beautifully, the main areas/restaurants/bathrooms were super clean, the food was enjoyable, the service was great- very attentive and
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was majestic
Stayed 4 nights in May 2021