Hotel Laguna Encantada

Hotel in Santa Elena with a 24-hour front desk and a coffee shop

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Where to?

Dates

August 2025

September 2025

Standard Room | Blackout drapes, free WiFi, bed sheets

Comfort Suite | Blackout drapes, free WiFi, bed sheets

Escape to Hotel Laguna Encantada, where warm desert landscapes meet modern comfort. Relax by the outdoor pool or firepit, unwind with WiFi in your room or enjoy a coffee at the shop/cafe. The garden and barbecue grills provide a serene atmosphere that past guests have raved about.

Popular amenities

Pool
Housekeeping
24/7 front desk
Air conditioning
Free WiFi
Business services

Room options

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

Standard Room

Highlights

Air conditioning

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Free bottled water

Satellite channels

Daily housekeeping

269 sq ft
1 bedroom
Lagoon view
Sleeps 4
2 Double Beds

Comfort Suite

Highlights

Separate dining area

Private hot tub

Air conditioning

Flat-screen TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Free bottled water

431 sq ft
1 bedroom
Lagoon view
Sleeps 3
1 King Bed

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About the neighborhood

Santa Elena is home to Hotel Laguna Encantada. Lake Bacalar and Canal de los Piratas reflect the area's natural beauty and area attractions include Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden. Payo Obispo Zoo and Planetarium Yook'ol Kaab are also worth visiting.

Visit our Santa Elena travel guide

Av. México SN, Esquina con Oaxaca, Santa Elena, QROO, 77900

What's nearby

Laguna Milagros - 10 min drive - 5.5 miles
Palacio Municipal De Othon P. Blanco - 13 min drive - 7.6 miles
Museum of Maya Culture - 13 min drive - 8.3 miles
Chetumal Ferry Terminal - 14 min drive - 8.3 miles
Palacio de Gobierno - 14 min drive - 8.3 miles

Getting around

Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 14 min drive

Restaurants

‪Go To Fly - ‬12 min drive
‪Enchiladas Huastecas - ‬8 min drive
‪El Abuelo - ‬9 min drive
‪El asadero de Huay Pix - ‬8 min drive
‪Church’s Chicken - ‬4 min drive

About this property

Hotel Laguna Encantada

Property highlights

Consider a stay at Hotel Laguna Encantada and take advantage of a terrace, a firepit, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and an outdoor entertainment area.

You'll also find perks like:

An outdoor pool
Express check-out, express check-in, and 1 meeting room
Barbecue grills, luggage storage, and smoke-free premises
A 24-hour front desk and outdoor furniture

Room features

All guestrooms at Hotel Laguna Encantada feature comforts such as air conditioning, as well as amenities like free WiFi and free bottled water.

Other amenities include:

Bathrooms with free toiletries
32-inch flat-screen TVs with satellite channels

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transportation

Free offsite parking

Food and drink

A coffee shop/cafe

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Luggage storage

Guest services

Housekeeping (daily)

Business services

Meeting room

Outdoors

Barbecue grill
Firepit
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Terrace

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Private bathroom
Towels provided

Entertainment

32-inch flat-screen TV with satellite channels

Food and drink

Free bottled water

Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Hotel Laguna Encantada Hotel

Hotel Laguna Encantada Santa Elena

Hotel Laguna Encantada Hotel Santa Elena

Frequently asked questions

Does Hotel Laguna Encantada have a pool?

Yes, this property has an outdoor pool.

Is Hotel Laguna Encantada pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Laguna Encantada?

There is free parking nearby.

What time is check-in at Hotel Laguna Encantada?

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Laguna Encantada?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Laguna Encantada located?

Situated in Santa Elena, this hotel is within 9 mi (15 km) of Palacio Municipal De Othon P. Blanco, Chetumal Ferry Terminal, and Explanada de la Bandera. Palacio de Gobierno and Santuario del Manati are also within 9 mi (15 km).

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Hotel Laguna Encantada Reviews

6.8

9.0/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

2/10 Terrible

David

Apr 17, 2022

Stayed 1 night in Apr 2022

10/10 Excellent

Sharon

Dec 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable rooms/beds. Lovely staff.

A little pricey but I enjoyed the nice big room with very comfortable bed. Swimming in the pool and even jumping on the trampoline. The staff are very helpful. Iguanas come up onto the lawn. Very close to the Belize border.

Stayed 2 nights in Dec 2019