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Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

3.5 star property
Art Deco Playa del Carmen hotel connected to a shopping center, steps from Quinta Avenida

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Reception
Superior Poolside Double Room | View from room
Couples treatment rooms, body treatments, aromatherapy
Reception

Reviews

7.4

Good

Popular amenities

  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
  • Spa
    SpaSpa
  • Pool
    PoolPool
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About the neighborhood

Map
5th Avenida Norte Esq. Constituyentes, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk
  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 6 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Bar Loco Playa del Carmen - ‬1 min walk
  • ‪La Parrilla Playa - ‬2 min walk

About this property

Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

Hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen provides an airport shuttle and a full-service spa. Treat yourself to spa services, such as a sports massage, a body wrap, or a body treatment. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers and pool umbrellas
  • Self parking (surcharge), an outdoor pool, and a 24-hour front desk
  • Massage treatment rooms, multilingual staff, and a front-desk safe
  • Tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen include perks such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • Plasma TVs with digital channels
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Secured, covered self parking on site (USD 14 per day)

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 14 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Caribbean Paradise Playa del Carmen
Hotel Caribbean Paradise
Koox Caribbean Paradise
Dolce Vita Caribe Beach B&B Playa del Carmen
Koox Caribbean Paradise Hotel Playa del Carmen
Koox Caribbean Paradise Playa del Carmen
Caribbean Paradise Hotel Playa Del Carmen
Caribbean Paradise Resort And Spa
Dolce Vita Caribe Beach Playa del Carmen
Dolce Vita Caribe Beach
Dolce Vita Caribe l Carmen

Frequently asked questions

Does Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen on Aug 27, 2024 start from $43.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen?

Self parking is available for USD 14 per day.

What time is check-in at Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach, and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Xplor Theme Park are also within 6 mi (10 km).

Caribbean Paradise Hotel Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 186 out of 669 reviews" "
Rating 8 - Good. 227 out of 669 reviews" "
Rating 6 - Okay. 145 out of 669 reviews" "
Rating 4 - Poor. 62 out of 669 reviews" "
Rating 2 - Terrible. 49 out of 669 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Amy

Liked: Cleanliness
Disliked: Property conditions & facilities
Super disappointing. I booked two nights to stay here in May. When I arrived the place was under reconstruction for the pool and no facilities were available- NO POOL in summer! I expressed my disappointment and the manager said he will refund me 1 night if I stay one night. I agreed and gave them a hand written complaint AND my bank details. I have been chasing the refund for the second night for months!! Now they are ignoring my messages and I haven’t received anything. Do not stay here.
Stayed 2 nights in Jun 2024

4/10 Poor

Daisy

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Property did not give us the room we reserved, beds were hard and hotels amenities aren’t great at all
Stayed 5 nights in Jul 2024

6/10 Okay

maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was being worked on for most of our stay and although there is an elevator they do not allow usage of it. We had to carry lots of luggage to the 3rd and 4th floor. Due to the mishap of the pool we were offered rooms with Jacuzzis so that was nice. Do not recommend this hotel for older people as there is a nightclub next door and the music is blasting until about 3 am, it didn’t bother us but I could see it being a nuisance to other people. Location is awesome as it is literally right next door to La Quinta Avenida. Overall had a good stay, and staff was friendly.
Stayed 5 nights in Jun 2024

8/10 Good

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito, vivimos la experiencia del huracán dentro de y todo bien recomiendo la habitación deluxe por el tamaño, la habitación sencilla es muy pequeña, Flor fue con nosotros muy amable, los pasillos tenían un olor un poco desagradable y eso le da mala imagen al hotel sin embargo es un lugar acogedor dónde puedes encontrar privacidad y está a un paso de la quinta avenida, los productos de limpieza como shampoo y acondicionador son increíbles, deberían tener a la venta esos productos, sin duda recomiendo este lugar si van unos tres o cuatro días.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mirian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Safe hotel. Everything you need is within walking distance. The only issue is that the towels get changed every three days. Otherwise I will definitely recommend it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, appreciated the ease of parking and the included breakfast vouchers - would stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this place, very convenient location
Stayed 3 nights in Jun 2024

6/10 Okay

Eamonn

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We booked the master suite but it was average at best. The room needs modernising in-terms of decoration and furniture. The room had 2 balconies but both were very small. One of the patio doors wouldn’t open until maintenance repaired it. The other lock on the patio door was broken. The room didn’t come with any basic facilities ie hairdryer, coffee maker or iron although it did have a safe. There was a hammock in the room which completely split the room in half, you either had to stride over it or climb under it to get to the bathroom. The hammock couldn’t be taken down. There is a full glass bathroom door so there is no privacy whatsoever. The location of the hotel is great and directly on 5th Ave. With that said it is directly above Bar Loco which plays loud music until 2AM and is very loud in the room even with all patio doors shut. The staff were helpful apart from the fact that at check in we were informed that breakfast was included. The following day we were told it wasn’t included but as far as I could see there was not a dining facility at the hotel!! The hotel also has no elevator. All in all I would say if you have children then I would not recommend the hotel due to the noise. The location is great and the staff were all friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay. Very clean room with a cute design. There is a nice pool. The staff is excellent. Convenient location.

10/10 Excellent

Ariel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. Wonderful staff.
Stayed 3 nights in Apr 2024

6/10 Okay

Touria

Stayed 9 nights in May 2024

6/10 Okay

Fatima

Traveled with family
El cobro del parqueo no cobraron lo debido, se quedaron con mi cambio y no me dieron comprobante
Stayed 1 night in May 2024

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quinta Avenida at your door step! You have the whole strip for day time shopping and bars for nightlife just steps away!
Stayed 1 night in Feb 2024

8/10 Good

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like paying extra for the parking i wasn’t ware
Stayed 7 nights in Apr 2024

10/10 Excellent

Jonathan Rafael Marroquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the aesthetic of this property. The staff were extremely hospitable and very kind. They made me feel at home. The area is also very convenient as it is in the middle of the busier street with all the fun, parties, restaurants, shopping centres. It was very easy to go back home to change or grab something and then head back out to go in with my day. I couldn’t have imagined a better place to stay at for this trip and would definitely look at coming back again in the future!
Stayed 5 nights in Apr 2024

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great location, specially for the night scene
Excellent location, but no elevator, personnel was really friendly and that was helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Jose

Disliked: Cleanliness, property conditions & facilities
They only provided one key per room, parking is to small and parking is not included on the room fee
Stayed 3 nights in Mar 2024

6/10 Okay

Vera

Traveled with family
Liked: Staff & service
Noisy
Stayed 6 nights in Mar 2024

8/10 Good

VILMA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a nice stay. As stated in the property amenities, there is no lift in the building so you have to use the stairs which for us was no problem as we had light luggage and we don’t mind an extra workout :) There is also correct the loud music at night from the reviews, which we solved easily with earplugs. Breakfast was limited but good. I mean there was a strict list of things which you have to choose from. Although we only had once the breakfast that the hotel offered, it was tasty. The room is exactly as stated in the pics. It was clean and the bed was comfortable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Playa del Carmen, which is great. But not for light sleepers as the music outside goes on until 2am. Convenient underground parking, but harf to find. Wifi was broken while we were there. Breakfast is at nearby restaurant with very limited choices.
Stayed 3 nights in Mar 2024

8/10 Good

Teresa, N Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No elevators, sewage wasn’t the greatest.
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to everything
Beautiful boutique hotel very friendly staff great location. Will be staying here again
Stayed 2 nights in Feb 2024

6/10 Okay

Marie

Traveled with group
Liked: Cleanliness, staff & service
The elevator not working we were put on 3 rd floor both seniors
Stayed 7 nights in Feb 2024