Yucatan dumpster fire hotel to be avoided
Posted Aug 14, 2016
It was awful. Had to change rooms because no A/C, they wouldn't bring us a key to new room. Poor TV, couldn't view half the channels. Rooms are loud, stone floors in the corridors amplify the slightest noise. Housekeeping brought their own trash to leave in the room. Very spread out property, plan to walk or be left waiting for a ride. 45 minutes waiting for ride to check out along with another forgotten party with a wheelchair. Ambivalent staff--hey, the money's already taken. Strange animals roam freely, such as raccoons and coati, digging into trash and in the way constantly. Must make a reservation for dinner in person each day or eat awful buffet meals. Walked out of two reservation meals due to awful food. Only three restaurants have air conditioning. Mexican restaurant best, of course. Ragged pool towels with holes. Aforementioned animals underfoot at the pool constantly. Unbearable heat in August (duh), plan on little relief.