Posted Sep 7, 2016
Small flies in room! Every time we ordered room service, the flies would swarm over our meal. They also made it hard to sleep because they are everywhere. We stayed for 5 days. Good hotel if you enjoy noise and poolside partying. Bad if you want peace and quiet by the ocean. Staff was super friendly, food was ok, recommend the chicken quesadillas. They try to up charge everything (use of adult only pool, etc). However, we did enjoy the spa. Unlikely we will stay here again.
Comment from Hotel Management
Oct 4, 2016 by Social Media, Hotel Management
We are disappointed that we were not able to exceed your expectations and we apologies for any inconvenience caused.
Thank you for bringing the situation to our attention, as all feedback helps us to improve our product and service.
We hope you had a safe and pleasant journey back home