预订威斯特维尔酒店宾馆住宿限时优惠

“Hotel is loud - Thin wall steel construction - every time a room door shut we heard a loud bang that echoed throughout. I'm a BonVoy rewards member and I did not like that we were put in one hallway with dog owners; heard dogs barking every night we stayed there.”

“The sheets were clean. There were new lampshades. But the surfaces that were cleaned had cleaner residue, and any non-essential surface had not been cleaned in years. The lamps themselves had SOOO much fly poop, and their switches were sticky. The hairdryer looked like it had sat beside a deep fryer for six months. The countertop was so cracked that it was supported by a 2x4 so it didn't fall off the wall. But it was a place to sleep. And it didn't have bedbugs.”

“Rooms are small and outdated. It’s a great location to the quant town, however the beds are uncomfortable, pillows lack definition and honestly expected better for it being such a popular spot”

“The thin black woman who served me was very arrogant”

“Great service”

“Good ”

“The hotel is beautiful and clean inside and out. The rooms are large with comfortable beds and large showers. Comes with games and records in the room, also 2 mini fridge full. You just pay for each individual beverage you take out. However, the customer service and staff we dealt with was not worth the positives of the room We arrived at 345 amd was told we would have to pay $50 to check in before 4pm, so we waited. Just a few minutes later another couple walked up at 350pm and checked……

“The staff here is always top notch. I love how kind they have been the last two times I’ve stayed here.”

“We had a great stay. The property was clean, the outside was well maintained, the front desk very helpful and the bed very comfortable”

“The location to our family members was the main reason we chose Hyatt Place. Everyone on staff was friendly although we had to ask for Housekeeping to clean our room. No one mentioned on check in that apparently they only clean your room when you ask them to do it. The hotel had a lot of guests over the weekend we were there & they had only one elevator as the second one was out of service. Several guests mentioned it had been down for multiple days prior & was down the 4 days we stayed. As you……