Find Hotel with a Concierge in Playa del Carmen

"The staff, amenities, food options, and room were fabulous. This was my first ever all inclusive and i loved every minute of it. I glad out of all the resorts to choose from RPRM ended up being the one because i think ill be life long fan now."

"Yes"

"What a gorgeous property. I felt so connected to nature during my stay because this property is built within a mangrove. Tons of shade everywhere when you want to get out of the sun and the cutest little Coatis throughout the resort. I love that this hotel was small enough to have everything easily accessible and there was not a need for golf carts to get around like some other massive resorts. The staff were super friendly and accommodating. They are so hospitable. Special shout out to Omar. He met our family right when we arrived and he was checking in throughout our stay helping with everything from reservations to beach chairs. If you get him, you’re lucky and make sure you take care of him. He works super hard. The hotel has so many activities and a beautiful kids club for the little ones. Unfortunately mine are too old to enjoy but nonetheless he had a great stay. The architecture and property is incredibly beautiful. All the restaurants are very pretty as well. If I had to pick something to complain about it it would be that the drinks can be watered down at the beach, they don’t serve food at the beach, and the Mexican restaurant Cielo was a big miss for us. I would also like to have seen the older kids be allowed in the adults only restaurants, maybe 16 years old and up. The beach was a little rocky in some areas and the water maybe not as blue as I’m used to in Mexico but that might be because of the seaweed season that just ended. We would definitely come back here"

"Amazing Place! Clean, Friendly Staff, Awesome Food & the drinks are well done 🍹"

"All of it"

"Amazing !"

"great service and the food is delicious. "

"The check in process was extremely smooth. Cold towels were a nice touch when we arrived. Process was quick and our room was upgraded. Suite was amazing. Spacious, very clean, and loaded with extras. The resort itself is impressive. Starbucks, the restaurants, and especially the staff. Everyone was so welcoming and friendly. The location couldn’t be better. Close to everything. "

"Excellent "