Antera Hotel & Residences

3.5 star property
Comfortable hotel, a quick walk to Quinta Avenida
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Antera Hotel & Residences

2 outdoor pools, pool umbrellas, sun loungers
Sundeck
Down comforters, Select Comfort beds, in-room safe, laptop workspace
Interior
Sundeck

Reviews

9.0

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    BarBar
  • Hot Tub
    Hot TubHot Tub
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive
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About the neighborhood

Playa del Carmen

Located near the beach, Antera Hotel & Residences is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended.

What's nearby

  • Quinta Avenida - 1 min walk
  • Central Square - 4 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Mamitas Beach - 13 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪El Cahuamo - ‬1 min walk
  • ‪YUM YUM by GEORGE - ‬1 min walk
  • ‪Los Portales - ‬1 min walk
  • ‪Santino Bar Playa - ‬2 min walk
  • ‪Belmonte By George - ‬1 min walk

About this property

Antera Hotel & Residences

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Antera Hotel & Residences provides an airport shuttle, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the spa tub. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and 2 bars.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Smoke-free premises, a TV in the lobby, and luggage storage
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 69 rooms boast comforts such as furnished balconies and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Select Comfort beds, down comforters, and free cribs/infant beds
  • Free toiletries and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 14 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Antera Bar
  • BELMONTE
  • Roof Bar
  • YUM YUM

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 per person
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Antera Hotel Playa del Carmen
Antera Hotel
Antera Playa del Carmen
Antera & Residences Del Carmen
Antera Hotel & Residences Hotel
Antera Hotel & Residences Playa del Carmen
Antera Hotel & Residences Hotel Playa del Carmen

Frequently asked questions

Does Antera Hotel & Residences have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Antera Hotel & Residences?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Antera Hotel & Residences on Aug 3, 2024 start from $80.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Antera Hotel & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Antera Hotel & Residences?

Self parking is free at this property.

What time is check-in at Antera Hotel & Residences?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Antera Hotel & Residences?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Antera Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 45 per person applies.

Where is Antera Hotel & Residences located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Mamitas Beach and Playacar Golf Club are also within 2 mi (3 km).

Antera Hotel & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1005 reviews" "
Rating 8 - Good. 187 out of 1005 reviews" "
Rating 6 - Okay. 53 out of 1005 reviews" "
Rating 4 - Poor. 34 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

dorian

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff great place for my family
Stayed 7 nights in Jul 2024

4/10 Poor

Parisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services wasnt ok . I called and asked to switch room because of the load music and the frontdesk agen hung up on me. I couldnt sleep in my 7 nights because of the load music next to the hotel. Housekeeping did clean my room but the 7 nights they never change my bedding leanings. Their swimming pool wasnt open and i couldnt use it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient! Nice clean rooms. Thank you
Stayed 5 nights in Jul 2024

10/10 Excellent

Lipa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really great time. Great value
Stayed 10 nights in Jul 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very centrally located - less than a five minute walk to the beach or to 5th Ave (the main tourist strip). For anyone looking for kosher or synagogue options, it is literally across the street from one Chabad, and a 5-minute walk to another. There is a kosher restaurant across the street and many other kosher restaurants, all within a 20 minute walk. Though it is close the 5th avenue, we could barely hear anything at night which made for a nice, quiet vacation. The staff at the reception were very helpful, and responsive to our needs. There was a slight language barrier with some of the staff, but we managed to communicate. On our second night staying there, there was a pipe that burst in our bathroom that flooded our room at 5am. The reception quickly handled the problem and moved us to a (much larger) room within 10 minutes, and helped us move our stuff, etc. Just one thing to note for anyone booking the jacuzzi suite - the jacuzzi can maybe fit one very small, skinny person (I'm 5'5" and under 150 pounds and barely fit). It's a nice touch, but not very useful. As well, that room type has an odd setup where the bathroom has no door and the door to the toilet is nearly see-through which made for a bit of an awkward experience. All in all, a great stay at a great price. Would definitely recommend. For a family, there are large apartments in the residence side of the hotel with kitchnettes, etc.
Stayed 3 nights in Jul 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely staying there again!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Noe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. A/C is cold. One block away from 5th Avenue which offers ample dining and shopping. Water pressure was at times low and had difficulty flushing the toilet. Grading to underground garage was too steep and caused vehicles’ undercarriage to hit and scrape. Underground garage was extremely hot. It had numerous ventilation fans, but none of them were turned on.
Stayed 6 nights in Jul 2024

10/10 Excellent

Menahem

Liked: Property conditions & facilities
Great stsy
Stayed 1 night in Jul 2024

10/10 Excellent

Hassan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice well kept apartments we ended up extending
Stayed 1 night in Jul 2024

10/10 Excellent

Tyrone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would definitely come back
Stayed 3 nights in Jul 2024

2/10 Terrible

Oumy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not like we had a choice after being tricked to book for a room then they told us we had to pay an additional $40 for the children . We were not able to make a cancellation to get our money back.The staff were rude with an attitude. They were even talking about us negatively in Spanish. The room was not as advertised. The TV was not working, The pool was also not “working”. We had to ask them to come and fix the AC. We were not able to sleep until 4 am because of the loudness. The music playing was outrageous, it felt like a concert in our room. The advertisement was very misleading. Be careful when booking for this facility
Stayed 1 night in Jul 2024

8/10 Good

Reza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach but no water views.
Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Carol

Stayed 1 night in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, amenities
Super lindo lugar muy limpio y los cuartos grandes des y cómodos, el personal muy amable y el lugar muy seguro
Stayed 5 nights in Jun 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2024

8/10 Good

Cheyrice

Traveled with partner
Nice inexpensive stay near fifth street shopping and restaurants
Stayed 2 nights in Jun 2024

8/10 Good

Veronica

Stayed 3 nights in Jun 2024

10/10 Excellent

Liana, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to the beach, close to local restaurants, close to nightclubs. The room was clean. The pool was amazing.
Stayed 4 nights in Jun 2024

10/10 Excellent

Johana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadia fue perfecta, muy limpio el lugar y la atencion excelente
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very comfortable rooms. I was a little worried about it being noisy because of other revues but it was very quiet considering the location. My only complaint would be the breakfast and it wasn't even bad it just wasn't great
Stayed 4 nights in Jun 2024

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5