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2 outdoor pools, pool umbrellas, sun loungers
2 outdoor pools, pool umbrellas, sun loungers
Terrace/Patio
Balcony

Guest reviews

4.6 out of 5 Wonderful
204 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationCentral Square4 min walk
Popular LocationNuestra Senora del Carmen Catholic Church6 min walk
Popular LocationPlaya del Carmen Maritime Terminal8 min walk
AirportPlaya Del Carmen, Quintana Roo (PCM)6 min drive

Choose dates to view prices

  • Luxe King Room

    4.7/5 guest room rating

    Room amenities

    • 392 sq ft
    • City view
    • Sleeps 2
    More detailsLuxe King Room
  • Luxe 2 Queen Room

    4.7/5 guest room rating

    Room amenities

    • 409 sq ft
    • City view
    • Sleeps 4
    More detailsLuxe 2 Queen Room
  • Premium Jacuzzi Suite

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • City view
    • Sleeps 2
    More detailsPremium Jacuzzi Suite
  • One Bedroom Residence

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 2
    More detailsOne Bedroom Residence
  • One Bedroom Residence, Private Jacuzzi & Roof

    5/5 guest room rating

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 2
    More detailsOne Bedroom Residence, Private Jacuzzi & Roof
  • Two Bedroom Residence

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 4
    More detailsTwo Bedroom Residence
  • Two Bedroom Residence, Private Jacuzzi & Roof

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 4
    More detailsTwo Bedroom Residence, Private Jacuzzi & Roof
  • Family Apartment, 2 Bedrooms

    5/5 guest room rating

    Room amenities

    • 968 sq ft
    • City view
    • Sleeps 6
    More detailsFamily Apartment, 2 Bedrooms
  • Family Apartment, 2 Bedrooms, Jetted Tub

    5/5 guest room rating

    Room amenities

    • 969 sq ft
    • City view
    • Sleeps 6
    More detailsFamily Apartment, 2 Bedrooms, Jetted Tub

About this area

Playa del Carmen

Located in Playa del Carmen, Antera Hotel & Residences is near the beach. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. 3D Museum of Wonders and Yucatek Divers are also worth visiting.
Visit our Playa del Carmen travel guide
View in a map
Popular Location

What's nearby

  • Playa del Carmen Main Beach - 3 min walk
  • Central Square - 4 min walk
  • Nuestra Senora del Carmen Catholic Church - 6 min walk
  • Playa del Carmen Maritime Terminal - 8 min walk
  • Pier Navega - 13 min walk

Getting around

  • AirportCancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • YUM YUM — 1 min walk
  • BELMONTE — 1 min walk

About this property

Antera Hotel & Residences

3.5-star Playa del Carmen hotel in Downtown, walk to Quinta Avenida
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a spa tub, and a rooftop terrace are onsite. All 69 rooms offer free WiFi, coffee makers, and flat-screen TVs with cable channels. Guests will also find down comforters, free local calls, and ceiling fans.
Antera Hotel & Residences offers 69 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 14 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Spa tub

Family friendly

  • 2 outdoor pools

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 1 meeting room
  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Linens

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 1 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14 per person (approximately)
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Antera Hotel Playa del Carmen
Antera Hotel
Antera Playa del Carmen
Antera & Residences Del Carmen
Antera Hotel & Residences Hotel
Antera Hotel & Residences Playa del Carmen
Antera Hotel & Residences Hotel Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Antera Hotel & Residences and receive a full refund?
Yes, Antera Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Antera Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Antera Hotel & Residences?
As of Sep 27, 2020, prices found for a 1-night stay for 2 adults at Antera Hotel & Residences on Oct 1, 2020 start from $38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Antera Hotel & Residences have a pool?
Yes, this property has 2 outdoor pools.
Is Antera Hotel & Residences pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Antera Hotel & Residences?
Self parking is free at this property.
What time is check-in at Antera Hotel & Residences?
Check-in is from 3:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Antera Hotel & Residences?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does Antera Hotel & Residences provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 45 per person, one-way, applies.
Where is Antera Hotel & Residences located?
Located in Downtown, this hotel is steps from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes.
4.6
Wonderful
204 reviews
5 - Excellent
151
4 - Good
35
3 - Okay
10
2 - Poor
8
1 - Terrible
0

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting for the perfect stay and romantic getaway. The staff made us feel like a part of the family and at home away from home. To all crew and the people we crossed path with thank you for making my birthday’s weekend trip such a memorable experience in hard times like this. I hope I can come back soon to the stylish hotel in town
Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Excelente ubicación, limpieza de primera y la atención proporcionada muy agradable. Único detalle que no tuvimos agua caliente aun después de haberlo reportado en 2 ocasiones.
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the property to the staff was perfect.
Stayed 4 nights in Jun 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful centrally located property with friendly helpful staff. However, please are not joking in previous reviews when they talk about the noise from a nearby club. Having lived in central london i thought I'd be fine. It is as if someone is playing music loudly in your room, not in the distance. Do not stay here if you want to sleep before 2am. We were only there for the weekend, maybe it is better midweek. The hotel should really consider double glazing and sound proofing. We might as well have had the window open. Otherwise this would be the perfect oasis of calm in Playa del Carmen. The rooftop pool is fantastic.
Stayed 2 nights in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that Everyone was very helpful. Also the hotel was near a lot of the main things in Playa del Carmen.
Stayed 6 nights in Mar 2020

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