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Iberostar Waves Paraíso del Mar - All Inclusive

4.5 star property
Luxury resort on the beach, with outdoor pool

Choose dates to view prices

Photo gallery for Iberostar Waves Paraíso del Mar - All Inclusive

Relax by the resort's multiple pools and central water slide, surrounded by lush greenery and palm trees.
Lobby
Relax in this serene room with two comfortable beds, a cozy seating area, and a large window offering a view of the surrounding landscape.
Exterior
12 restaurants, lunch, dinner served; international cuisine

Popular amenities

  • Hot Tub
  • Bar

Room options

Check availability for these dates

Tonight

Jul 29 - Jul 30
Check availability for tonight Jul 29 - Jul 30

Tomorrow

Jul 30 - Jul 31
Check availability for tomorrow Jul 30 - Jul 31
Available filters for rooms
Showing 38 of 38 rooms

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

7.0 out of 10
Good
(10 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Poolside

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Poolside

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 388 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

8.4 out of 10
Very good
(41 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Poolside

1 bedroom, free minibar, in-room safe, desk

Junior Suite, Poolside

8.0 out of 10
Very good
(8 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room

1 bedroom, free minibar, in-room safe, desk

Premium Room

8.6 out of 10
Excellent
(38 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Tropical View)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Tropical View)

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Beach Access)

Beach/ocean view

Junior Suite, Oceanfront (Beach Access)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 474 sq ft
  • Ocean view
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, Accessible

1 bedroom, free minibar, in-room safe, desk

Premium Room, Accessible

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

1 bedroom, free minibar, in-room safe, desk

Premium Room (PROMO)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Pure Wellness)

1 bedroom, free minibar, in-room safe, desk

Premium Room (Pure Wellness)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 474 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Last room available

1 bedroom, free minibar, in-room safe, desk

Last room available

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite, Oceanfront

Beach/ocean view

Junior Suite, Oceanfront

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Eco-friendly toiletries
  • 388 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (PROMO)

1 bedroom, free minibar, in-room safe, desk

Premium Room (PROMO)

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Poolside

View from room

Premium Room, Poolside

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Eco-friendly toiletries
  • 366 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Single Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Single Room Premium with Pool View

  • Sleeps 1

View all photos for Room Premium with View

1 bedroom, free minibar, in-room safe, desk

Room Premium with View

  • Sleeps 4

View all photos for Double Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Pool View

  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • Sleeps 1

Double Room Premium with Garden View

  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • Sleeps 4

Single Room Premium with Garden View

  • Sleeps 1

View all photos for Single Room Premium

1 bedroom, free minibar, in-room safe, desk

Single Room Premium

  • Sleeps 1

Double Room Standard with View

  • Sleeps 4

View all photos for Suite Junior

1 bedroom, free minibar, in-room safe, desk

Suite Junior

  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Pool View

  • Sleeps 1

Double Room Standard with View

  • Sleeps 1

View all photos for Double Room Premium

1 bedroom, free minibar, in-room safe, desk

Double Room Premium

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Double Room Standard with View

1 bedroom, free minibar, in-room safe, desk

Double Room Standard with View

  • Sleeps 4

Quadruple Room Premium with Garden View

  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Pool View

  • Sleeps 4

View all photos for Suite Junior with Pool View

1 bedroom, free minibar, in-room safe, desk

Suite Junior with Pool View

  • Sleeps 4

View all photos for Double Room Premium with Pool View

1 bedroom, free minibar, in-room safe, desk

Double Room Premium with Pool View

  • Sleeps 4

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Playa Paraiso Golf Course - 6 min walk - 0.4 miles
  • Paradise Beach - 9 min walk - 0.5 miles
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 1 min drive - 0.5 miles
  • Maroma Beach - 9 min drive - 3.3 miles
  • Tres Rios Ecopark - 14 min drive - 7.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪La Laguna - ‬2 min drive
  • ‪Snake Bar At Iberostar Maya - ‬2 min drive
  • ‪Alberca - Pool - Bar - ‬4 min drive
  • ‪Cena Trattoria By el Faro - ‬8 min walk
  • ‪Huama - ‬3 min drive

About this property

Iberostar Waves Paraíso del Mar - All Inclusive

Luxury all-inclusive resort near Playa Paraiso Golf Course
Located close to Maroma Beach, Iberostar Waves Paraíso del Mar - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a white sand beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, hydrotherapy, or a facial at Spa Sensations, the onsite spa. At the 12 on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. The gym offers fitness classes and yoga classes; other things to do include snorkeling, basketball, and scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Tennis courts, babysitting (surcharge), and bicycle parking
  • ATM/banking services, a 24-hour front desk, and a banquet hall
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 388 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free stocked minibars and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Exterior

Iberostar Waves Paraíso Beach - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.2 out of 10, Very Good, 1,009 reviews
Iberostar Waves Paraíso Beach - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 12 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • El Faro
  • El Kiosko
  • El Mercado
  • El Rodizio
  • La Dorada

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Basketball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Mar
Iberostar Paraiso Mar All Inclusive
Iberostar Paraiso Mar All Inclusive Playa del Carmen
Iberostar Paraiso Mar Playa del Carmen
Mar Paraiso
Paraiso Mar
Iberostar Paraiso Mar All Inclusive All-inclusive property
Iberostar Paraiso Inclusive l

Frequently asked questions

Does Iberostar Waves Paraíso del Mar - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Iberostar Waves Paraíso del Mar - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Paraíso del Mar - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Waves Paraíso del Mar - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Waves Paraíso del Mar - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Waves Paraíso del Mar - All Inclusive?

Yes, the property is all-inclusive.

Where is Iberostar Waves Paraíso del Mar - All Inclusive located?

Located in Playa del Carmen, this beachfront resort is connected to the convention center, 0.7 mi (1.1 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Puerto Morelos Beach and Punta Esmeralda Beach are also within 12 mi (20 km).

Iberostar Waves Paraíso del Mar - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1013 reviews
Rating 8 - Good. 266 out of 1013 reviews
Rating 6 - Okay. 156 out of 1013 reviews
Rating 4 - Poor. 77 out of 1013 reviews
Rating 2 - Terrible. 50 out of 1013 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, very friendly and attentive staff. My wife and I had had a great vacation at the resort.
Stayed 4 nights in Jul 2025

8/10 Good

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
Decent resort
Stayed 2 nights in Jun 2025

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Very nice the animals were amazing and staff were very professional and hardworking.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Our first time at an Iberostar property and we couldn’t have had a better time. The food, the staff, the rooms everything was comfortable and made for a super relaxing vacation.
Stayed 6 nights in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We didn't expect anything from it, in the end it was one of our best holidays. I have to especially highlight the food, it was amazing for us. Overall 10/10
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our trip - we will hopefully return again!
Stayed 7 nights in May 2025

10/10 Excellent

Alexis D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Pouya Nosrat

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding service, friendly and attentive staff, and an exceptional restaurant with delicious food
Stayed 7 nights in Jun 2025

10/10 Excellent

Scott Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great staff.
Stayed 9 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the restaurants that we tried at the resort were very high quality, and the food was delicious. The staff members were all very friendly and helpful. The pool, beach areas, activities, and amenities were fun and inviting. We loved our stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic vacation at this resort. The food was pretty good, with the exception of the Smoke House - that was fantastic! The bed was comfy, the pool was amazing. the beach was pretty rocky but that could have just been where we were sitting. We didn't wander down the beach to see if it got better. Highly recommend! There were so many wild animals living on the property it was a game of 'I Spy' every time we walked around the property.
Stayed 4 nights in Jul 2025

8/10 Good

Jialiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property area
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
A calm peaceful resort! Family friendly will go again ! Staff was really nice as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth visit to an Iberostar resort in Riviera Maya. The resort grounds are always beautiful, the staff is friendly, welcoming, and professional, and we always feel like family when we come. The restaurants, buffets, and even the beach food is delicious and fresh with great variety. The Spa was incredible. We feel at home at Iberostar and will be visiting many more around the world because of our stays at Paraiso Maya and Paraiso Lindo.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, the food could be better
Stayed 11 nights in May 2025

10/10 Excellent

German

Liked: Cleanliness, amenities, property conditions & facilities
The surrounding jungle and the different animals.
Stayed 5 nights in Jun 2025

8/10 Good

Larry Edmond

Liked: Staff & service, amenities, property conditions & facilities
Good food, beautiful beach
Stayed 10 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Clean rooms. Service wasn’t that great. May have to do an upgrade if we were to return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Jun 2025

8/10 Good

Sean Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Check-in took about 20 minutes but that is normal, no complaints there. My biggest complaint was the food and reservation situation. You need an app to reserve (which everyone has everything reserved in advanced) or go early morning and try which by the time you go, everything is reserved. I couldn't eat at any of the places I wanted to eat at, and the walk-in places had long waits. Aside from that, it was a very nice stay.
Stayed 3 nights in Jul 2025

8/10 Good

Norma

Liked: Cleanliness, amenities, property conditions & facilities
We just wish the buildings had elevators.
Stayed 5 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Fauna
Stayed 4 nights in May 2025

6/10 Okay

Vanessa

Disliked: Staff & service
Our stay was ok and we weren’t very satisfied. There was no poolside service of food or drinks. Pool was not clean. There were so many Coati’s. We first thought it was cute seeing them around but then it became too much. They were running all around, in the garage cans, stealing food and drinks. The staff was average compared to other places we have stayed. We won’t ever return to this hotel. We did spend a day at their other resort, Lindo and that was very nice. If we do return to the area, we will stay at Lindo.
Stayed 5 nights in Jul 2025

10/10 Excellent

Keith E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with all kinds of natural wildlife. The staff is excellent. The beach is buried in seaweed right now, i don't think that's normal there, but it was unusable during my stay. The property is far from town, so if you like to go to Cancun, it would be difficult. No need to leave the resort. Absolutely everything you need is there. I loved it.
Stayed 6 nights in Jun 2025

10/10 Excellent

Morgan A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Sometimes have to walk but otherwise there are shuttles! Nice staff!
Stayed 5 nights in May 2025