The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our...
The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our...
Tenise
Reviewed September 2, 2024Reviewed September 2, 2024
The hotel was nice with an amazing Bay view and pool lounge area. The front desk staff were nice and friendly especially Chris. He had great customer service and very down to earth. The junior suite is a nice size with an amazing view of the bay if you’re on the back side of the hotel. The balcony is also a nice size. There’s a small sofa but no chair(s). The floors could’ve been cleaner and doors needed to be wiped of smudged hand prints. Easy walking access to stores, shops and restaurants up...
The hotel was nice with an amazing Bay view and pool lounge area. The front desk staff were nice and friendly especially Chris. He had great customer service and very down to earth. The junior suite is a nice size with an amazing view of the bay if you’re on the back side of the hotel. The balcony is also a nice size. There’s a small sofa but no chair(s). The floors could’ve been cleaner and doors needed to be wiped of smudged hand prints. Easy walking access to stores, shops and restaurants up...
Kiesha
Reviewed February 8, 2025Reviewed February 8, 2025
The staff is GREAT. Especially the pool staff. This has officially become my go-to hotel anytime I stay in San Juan. Great location, great facilities, everything was great!
The staff is GREAT. Especially the pool staff. This has officially become my go-to hotel anytime I stay in San Juan. Great location, great facilities, everything was great!
Mercedes
Reviewed November 30, 2023Reviewed November 30, 2023
The property inside is very nice and elegant. Didn't like that have to pay 25 dollars per night for parking when im paying to stay in here. Other wise everyone is amazing. And i appreciate them.
The property inside is very nice and elegant. Didn't like that have to pay 25 dollars per night for parking when im paying to stay in here. Other wise everyone is amazing. And i appreciate them.
Carol
Reviewed September 20, 2024Reviewed September 20, 2024
The property was beautiful and the room staff was attentive
But the restaurant staff some of them were terrible. I felt like they treated us poorly because we were black even though we were very professional. Celebrating Birthdays and graduations. We spent lots of money there and every restaurant treated us like crap. Two days straight we came into 2 of the restaurants and they actually seated two families before us and they didn't have reservations for.the restaurant. And they had more people...
The property was beautiful and the room staff was attentive
But the restaurant staff some of them were terrible. I felt like they treated us poorly because we were black even though we were very professional. Celebrating Birthdays and graduations. We spent lots of money there and every restaurant treated us like crap. Two days straight we came into 2 of the restaurants and they actually seated two families before us and they didn't have reservations for.the restaurant. And they had more people...
Sherthonia
Reviewed December 25, 2023Reviewed December 25, 2023
Beach was two min walk, property really clean. Oven view not so good, rough building in the way. Otherwise everything was really nice. Rooftop small but nice views and good food.
Beach was two min walk, property really clean. Oven view not so good, rough building in the way. Otherwise everything was really nice. Rooftop small but nice views and good food.
Excellent, will be back again. However there was fatalities with drownings in back of hotel off Condado beach, have to be extremely cautious with swimming due to waves, rip tides and under tow.
Excellent, will be back again. However there was fatalities with drownings in back of hotel off Condado beach, have to be extremely cautious with swimming due to waves, rip tides and under tow.
We had an amazing stay at NOA! The space was spotless, beautifully designed, and looked exactly like the photos. It was spacious, comfortable, and had everything we needed for a great trip.
The location was perfect, right off Loíza Street, within walking distance of tons of incredible restaurants, coffee shops, and nightlife, and only about an 8-minute walk to the beach. It made exploring San Juan so easy without needing a car.
We would absolutely stay here again and highly recommend it to...
We had an amazing stay at NOA! The space was spotless, beautifully designed, and looked exactly like the photos. It was spacious, comfortable, and had everything we needed for a great trip.
The location was perfect, right off Loíza Street, within walking distance of tons of incredible restaurants, coffee shops, and nightlife, and only about an 8-minute walk to the beach. It made exploring San Juan so easy without needing a car.
We would absolutely stay here again and highly recommend it to...
Quaint small hotel but rooms weee big. Clean, modern and best central location to everything in old Adan Juan. 2 blocks from pier, two blocks from the Moro, shopping and restaurants. Ate at Cafe el Pubti and the food could not have been any better with very decent prices. Exceptional. We parked at the big parking station for $24 from 6 overnight till check out 3 blocks away
Quaint small hotel but rooms weee big. Clean, modern and best central location to everything in old Adan Juan. 2 blocks from pier, two blocks from the Moro, shopping and restaurants. Ate at Cafe el Pubti and the food could not have been any better with very decent prices. Exceptional. We parked at the big parking station for $24 from 6 overnight till check out 3 blocks away
This was the best stay that I’ve ever stayed at. It is right on the beach. The hotel rooms are perfect and even though the restaurants are expensive, they are pretty good. The bar at the pool is amazing but only open certain days
This was the best stay that I’ve ever stayed at. It is right on the beach. The hotel rooms are perfect and even though the restaurants are expensive, they are pretty good. The bar at the pool is amazing but only open certain days
Julia
Reviewed October 22, 2026Reviewed October 22, 2026
People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.
People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.
Dimitar
Reviewed January 20, 2025Reviewed January 20, 2025
The place was really nice, didn’t have any elevators or at least going to my unit there weren’t any so had to walk up a few stairs. The grounds were lovely but everything closed by either 10 or midnight. My only issue was I didn’t realize it was a hour away from San Juan and it’s more of a relaxing/family resort than a party “turn up” resort so it definitely wasn’t what I was expecting but nice nonetheless. Everybody was extremely nice and accommodating would definitely stay again via a family...
The place was really nice, didn’t have any elevators or at least going to my unit there weren’t any so had to walk up a few stairs. The grounds were lovely but everything closed by either 10 or midnight. My only issue was I didn’t realize it was a hour away from San Juan and it’s more of a relaxing/family resort than a party “turn up” resort so it definitely wasn’t what I was expecting but nice nonetheless. Everybody was extremely nice and accommodating would definitely stay again via a family...
Asia
Reviewed December 12, 2023Reviewed December 12, 2023
They have this ridiculous policy not to let Uber come to the lobby. Am I supposed to walk to the streets under the unbearable sun to get my ride? They gave the nice Uber lady a really hard time, and threatened to fine her $500. I told them I had requested she pick me up there but they were not listening. Everything in the hotel is nice but they need to stop harassing the Uber drivers. They are only trying to earn a living and their service is much superior to the local taxi .
They have this ridiculous policy not to let Uber come to the lobby. Am I supposed to walk to the streets under the unbearable sun to get my ride? They gave the nice Uber lady a really hard time, and threatened to fine her $500. I told them I had requested she pick me up there but they were not listening. Everything in the hotel is nice but they need to stop harassing the Uber drivers. They are only trying to earn a living and their service is much superior to the local taxi .
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