“Overall, we had a good time. However, our first day and check-in experience was disappointing due to an interaction with Jesus at the front desk.
The day before our trip, we called to request an early check-in since our flight was arriving at 1 PM. The gentleman we spoke with said it should not be an issue. When we arrived, a young lady informed us that our room was not ready yet, but that she would text us as soon as it was available.
At 4 PM, the stated check-in time, we went back to the desk……
“Overall, we had a good time. However, our first day and check-in experience was disappointing due to an interaction with Jesus at the front desk.
The day before our trip, we called to request an early check-in since our flight was arriving at 1 PM. The gentleman we spoke with said it should not be an issue. When we arrived, a young lady informed us that our room was not ready yet, but that she would text us as soon as it was available.
At 4 PM, the stated check-in time, we went back to the desk……
Jennifer