“Raymond was great upon check in! Other staff great as well. One issue Chicago is a sports town many guests visit coming to sporting events. We could not get ESPN with the Roku service. HORRIBLE!!! that would a deal breaker on me choosing where to stay next time. It’s a very basic service. Other than that great play convenient location”
“This review is for the 2 Queen River View Room. Compared with the 2 Queen Deluxe room, which I had before, the 2 Queen River View Room had a larger bathroom, full-height closet (important for hanging dresses/long garments), luggage rack without asking, 2 bathrobes (instead of 2), 2 facial masks, and a vanity amenities box (cotton balls & swabs, makeup-removing wipes).
Beds were good; Wi-Fi worked; room temp adjustable. Lots of storage/drawer space and furniture surfaces. Good bedside charging……