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Overview of Occidental Cozumel - All Inclusive

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Private beach, sun loungers, beach towels, beach massages
Private beach, sun loungers, beach towels, beach massages
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Occidental Cozumel - All Inclusive

4 out of 5

3.8/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSan Francisco Beach12 min walk
    Popular LocationMr. Sancho's Beach Club2 min drive
    Popular LocationPlaya Mia Grand Beach and Water Park2 min drive
    AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)32 min drive

Choose dates to view prices

Royal Level Luxury

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Deluxe)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Romance)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (Concierge)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About this area

Cozumel

Located in Cozumel, Occidental Cozumel - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at Playa Mia Grand Beach and Water Park and Paradise Beach, while Mr. Sancho's Beach Club and Chankanaab National Park are popular area attractions. Traveling with kids? Consider Chankanaab Beach Adventure Park and Arrecifes de Cozumel National Park. With scuba diving and snorkeling nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • San Francisco Beach - 12 min walk
  • Mr. Sancho's Beach Club - 2 min drive
  • Playa Mia Grand Beach and Water Park - 2 min drive
  • Palancar Beach - 3 min drive
  • Paseo El Cedral Reef - 5 min drive

Getting around

  • AirportCozumel Intl. Airport (CZM) - 32 min drive

Restaurants

  • Lobby Bar — 6 min walk
  • Pool Bar — 9 min walk
  • Alnerto's — 12 min walk
  • Nachi-Cocom — 15 min walk
  • Paradise Beach — 3 min drive
View in a map

About this property

Occidental Cozumel - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Spend the day playing on Occidental Cozumel - All Inclusive's private sand beach then return to dine at one of the property's 7 restaurants. All 247 rooms feature modern comforts like flat-screen TVs with cable channels, along with free WiFi. Guests will also find free minibar items, balconies, and separate bathtubs and showers.
Occidental Cozumel - All Inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2016.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitization guidelines of National Guidelines for reopening Tourism (Mexico)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • All buffet meals, snacks, and beverages included
  • 7 restaurants
  • 5 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness center
  • Kayaking
  • Lifeguards on site
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Spa services
  • Spa tub
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Renovated guestrooms - November 2016

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 26.89 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Occidental Cozumel - All Inclusive and receive a full refund?
Yes, Occidental Cozumel - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Occidental Cozumel - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Occidental Cozumel - All Inclusive?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on Feb 1, 2021 start from $160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Occidental Cozumel - All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Occidental Cozumel - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Occidental Cozumel - All Inclusive?
Self parking is free at this property.
What time is check-in at Occidental Cozumel - All Inclusive?
Check-in is from 3 PM - anytime.
What time is check-out at Occidental Cozumel - All Inclusive?
Check-out is at noon. Late check-out is available for a fee.
Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.
Where is Occidental Cozumel - All Inclusive located?
Located in Cozumel, this beachfront property is in a national park and within a 15-minute walk of Arrecifes de Cozumel National Park and San Francisco Beach. Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are also within 2 mi (3 km).
3.8
Good
Rating 5 - Excellent. 286 out of 1002 reviews
5 - Excellent 29%
Rating 4 - Good. 383 out of 1002 reviews
4 - Good 38%
Rating 3 - Okay. 208 out of 1002 reviews
3 - Okay 21%
Rating 2 - Poor. 87 out of 1002 reviews
2 - Poor 9%
Rating 1 - Terrible. 38 out of 1002 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Stayed 5 nights in Dec 2020

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great but didn’t like that you had to make reservations for the restaurants prior to the trip or trying the food and not being able to change. Didn’t like being bothered by the timeshare salespeople multiple times either but overall a great resort with a beautiful beach!
Stayed 4 nights in Dec 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful, the whole staff i mean everyone is amazing, professional, worked very hard to help and make sure you are satisfied. The only complaint is the salesperson constantly stalking you to go to sales pitch for timeshare; poolside, outside restaurant, beach every day was to much.
Stayed 9 nights in Nov 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel grounds and pools were beautiful. Beach area wonderful. Staff and service were wonderful; at everything from restaurants, room service, pools and beach. Food overall was a hit or miss..mostly miss. we left the resort a few times just to go get food that tasted good. Room seemed musty and warm at first we thought the ac wasn’t working well, but it just took a very long time to cool down and air flow finally cleared out the musty smell. We would go back if it weren’t for the food, not sure I could handle another week of it.
Stayed 5 nights in Nov 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay for me and my family over spring break. I really liked the grounds and size of the resort. We left on the tale end of the virus outbreak as the guest numbers were dwindling throughout the week. As with many resorts in this region the rooms can be musty but we don't spend much time there. I assume that most resorts in the region will up their service in regard to buffet food service regarding cleanliness and likely result in better preparation of the overall food product especially buffet. Good value and beautiful place if you are like us and go to this area planning on eating out several times. Alberto's down the beach is a great nightime walk (flashlight is good to have but not mandatory) with excellent seafood and a fun place. We typically look for nice grounds with good activities that don't break the bank and allow us to spend outside the resort.
Stayed 6 nights in Mar 2020

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