坎昆海豚海滩附近酒店

“Beautiful resort and rooms. Loved the family concierge who catered very much to the children and parents alike . Visited for my sons 9th birthday and he enjoyed all the personal touches specially arranged for him.”

“The resort itself is beautiful, and many staff members were genuinely excellent, but unfortunately our overall experience fell short of what we expect from a luxury property. Our biggest disappointment was the handling of the restaurant dress code on our first evening at Bluewater Grill. We fully respect that restaurants can have dress codes. Our concern was never the existence of the policy, but the inconsistent way it was explained and enforced. After waiting approximately 90 minutes, we were……

“A great property. It is a condominiums building, beach front in the Hotel zone. I liked it. Rooms and bathroom was very clean. Premses were clean as well. Rooms has a Kitchenette. Good lightning, comfy beds. Restaurant was ok. I wold stay again”

“This was one of the most disappointing resorts I’ve stayed at in Cancún. The check-in experience was not welcoming. The front desk staff seemed focused on completing the process as quickly as possible rather than providing helpful information or making guests feel welcome. I was also asked to sign a document acknowledging that housekeeping would only be provided every other day, which was unexpected. The room appeared dated and was not in the condition I expected. The sofa was heavily worn,……

“everything was nice. staff is nice and friendly. food is delicious. but the sofas is kind of nasty”

“Good very nice ”

“Overall, the service was good, but the hotel safe couldn't be opened on the last two days. I asked the staff three times, and they made me wait in the room the whole time without solving the problem, wasting a whole day of my vacation. When I spoke to the manager, he was extremely rude and showed no remorse.”