搜索肯塔基酒店

“Stayed here twice. Excellent!!!! 10/10”

“Customers service needs improvement. The young generations are more concerned about their identity!!”

“We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In……

“The receptionist with long hair doesn't smile,when the door opens. TV still on we thought someone in the room,There is a garbage under the table in the room, and there are two red dirty things on the carpet too ,a long hair on the blanket ，I originally wanted to change rooms, but the front desk said there was no one to work or tidy up during the holidays when we checked in ，Not a very good experience”

“The location of the hotel was great. Walking stance to a lot of restaurants and distilleries. Lobby staff were very nice and helpful. Our room was on the 6th floor. No real view, but it was quiet and the bathroom was nicely updated. The carpet in our room upon arrival was a little dirty and probably needed a more thorough vacuuming. The bed was nice and we got a great sleep. Kitchen was a great addition if you have leftovers or wanting to heat anything up. All in all, very spacious room and a……

“很方便，工作人員很nice”

“We liked everything about our stay”

“Checked in and confirmed we had a room with two beds and a sofa bed for 5 guests. The room didn’t have bedding for the sofa bed and only 3 towels for showering. Requested additional towels and wash cloths and bedding. 5 hours later they had not yet arrived. It was now 11:30pm. Went to the front desk requested again. 30 minutes later we were brought a blanket and 3 towels. We were told there are no wash cloths or sheets available.”

“Property in disrepair”

“The hotel is off the highway which upon booking doesn’t really describe the location. The staff was ok. The property from the outside looks decent only because they probably remodelled the hotel. Otherwise, the floors and carpet in the lobby not clean. The elevators were old. The rooms are dated and the carpets in the hallway were dirty and stained. The bathroom was not clean at all from the sink being rusted and mold around the corners on the floor.”