搜索萨姆纳县酒店

“Very nice”

“1. I booked a room online, which stated there were no additional fees. However, upon check-in at the hotel, they demanded an extra fee for processing check-in! 2. Every morning from 8 to 9 a.m., when you're still asleep, a strange man with a full beard vigorously knocks on your door! And when you refuse to get up, he even unlocks your door without your consent! When I asked him why, he didn't provide a reasonable explanation! He kept asking if I had thirty dollars, and if I wanted to exchange……

“Breakfast was good, rooms need updating, they did not look like the pictures on Expedia, small bathroom ”

“German cockroaches in the room, ceiling in the bathroom cracked and falling in. Room smelled like cigarettes. Didn’t even touch breakfast. ”

“No pool functioning, room lock didn’t work repeatedly, holes in the pillow cases. Disgusting and disappointed at a high price”

“Breakfast was good. Had some issues with door lock & AC set up. Overall good.”

“Rhe breakfast menu was fresh and there were plenty of breakfast choices for rveryone.”

“Smooth check in, convenient location, clean rooms, breakfast included, and helpful staff! ”

“It was a nice clean hotel. Unfortunately they were struggling to get keys to work in some doors. 6 tries to get us into a room which included 4 trips up and down from the second floor. Then sent me to a room that had other guests…luckily the key didn’t work again. Finally had to try 2 rooms on the first floor, which ok…it’s now been a half hour and we’re finally in a room. Then at 2:30 AM they send other guests to check into our room because they failed to update their system to reflect the room……

“Our stay was not what we expected. The indication was that there was an outdoor pool. Since the temperature called for a couple of days above 80 degrees we looked forward to the pool, but were only informed that it was still closed since Covid. We also expected a free breakfast, however we were informed on arrival that they also had not offered breakfast since Covid. This was not the stay we expected.”

“Breakfast good, clean room ”

“Clean, exactly as described ”

“The nice room with kitchen”

“good”

“Clean rooms friendly staff”

“Toilet clogged, no plunger available, no manager or maintenance on duty, could not relocate room as hotel full capacity. Only 1 employee on duty. Had to send my husband out to walgreens. R5 minutes round trip to get a plunger to fix our toilet so we would have a working restroom. Horrible customer service. Would not recommend as hotel is poorky managed and not staffed well.”

“Was supposed to get a non smoking room. Our room smelled like someone had smoked there for 50 years. There were no sheets on the pull out bed. When we asked for some we were given 1 regular sheet. Not even fitted. Shower was disgusting. Pull out sofa had a hole in the”