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Hotel Casa HX

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Beach nearby, beach massages
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Overview of Hotel Casa HX

Hotel Casa HX

3.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310

Explore the area

  • Popular LocationPunta Coco Beach5 min walk
  • Popular LocationYalahau Lagoon1 min drive
  • Popular LocationHolbox Beach1 min drive

Choose dates to view prices

About this area

Isla Holbox

Located in Isla Holbox, Hotel Casa HX is in a national park and near the beach. While the natural beauty of Yalahau Lagoon and Punta Coco Beach can be enjoyed by anyone, those looking for an activity can check out Paseo Kuka Beach Path. Spend some time exploring the area's activities, including whale-watching.
Visit our Isla Holbox travel guideOpens in a new window
Map

What's nearby

  • Punta Coco Beach - 5 min walk
  • Punta Coco - 7 min walk
  • Passion Island - 14 min walk
  • Yalahau Lagoon - 1 min drive
  • Holbox Beach - 1 min drive

Restaurants

  • Roof Top HX — 1 min walk
  • Casa nostra rooftop — 3 min drive
  • Las Panchas — 4 min drive
  • El Cafecito — 4 min drive
  • Villa Mar — 4 min drive

About this property

Hotel Casa HX

3.5-star hotel with restaurant and outdoor pool
A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and concierge services are onsite. All 11 individually decorated rooms feature free WiFi and minibars. Egyptian cotton sheets, pillow menus, and free bottled water are among the other amenities available to guests.
Hotel Casa HX offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathrobes and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 7:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Casa Hx Optional Inclusive
Casa HX Optional All Inclusive
Casa HX - Adults only - Optional all-inclusive Hotel
Casa HX - Adults only - Optional all-inclusive Isla Holbox
Casa HX - Adults only - Optional all-inclusive Hotel Isla Holbox

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 58 out of 68 reviews
5 - Excellent 85%
Rating 4 - Good. 9 out of 68 reviews
4 - Good 13%
Rating 3 - Okay. 1 out of 68 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 68 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 68 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful boutique hotel with amazing staff that go out of their way to make your stay feel special from the moment you set foot at the property. Bikes are available for rental which makes it easier to get to Punta Cocos, the town center and other beaches. Hotel has a relaxing beautiful ambience and feel. The rooftop bar/restaurant is such a wonderful place to enjoy late afternoons or evenings. Food menu has delicious options made by hotel friendly chef. The fish chicharrones and the cajun tuna were delicious. Very comfortable bed and sheets and good air conditioning. Pool area is beautiful and very enjoyable.
Stayed 5 nights in Aug 2021

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roads to location were poor. It had rained a few days before our arrival to the island, and the golf carts (taxis) were not willing to drive us to that end of the island due to the amount of water still standing. Which was an inconvenience having to track one that was willing to take us. For that reason, I'm not giving the property a high rating. Overall, the rooms were nice, clean and staff was very friendly. Gerardo the property manager went out of his way to walk us to our room and welcomed us! They made a nice bday sign on a chalk board and made a bday cake out of towels which was a nice surprise!
Stayed 1 night in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but bit out of the city
We had an amazing stay. The receptionist was suuuper friendly and helpful. Food was some of the best we were served at Holbox. Rooftop is awesome.
Stayed 3 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars!
Casa HX is an amazing place to stay! The owners are a wonderful couple who will do anything they can to make you comfortable!
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most relaxing place to stay
The most relaxing place to stay in Holbox. Beautiful decoration and personnel. The girl from the reception was amazing friendly.
Stayed 2 nights in Jun 2021