凤凰城菲尼克斯动物园附近酒店

“I am so incredibly disappointed in this hotel and their operations. I came out for Dodgers spring training and when we went to check in, they had overbooked and gave our rooms away. Then I came back to the hotel a year later , tried to stay at the same hotel and once again my rooms were given away because they overbooked. It seems like because I was through Expedia, (3rd party booking) my room was given to someone who booked on site. Either way, I was very disappointed as I love the hotel and……

“Wonderful stay!”

“房間雖小、規劃齊全。乾淨整潔。 床雖好睡，但是兩人睡覺顯得擁擠。 廚房備有各種設備，可以自行烹煮。 整體而言，讓我們有個美好的回憶。”

“Excellent!”

“Yes. All good”

“The property is super cute and very well maintained. The couple things I would say need improvement overall is staff and guest interactions. I had a vending machine eat five dollars when trying to get 2 water bottles and when I alerted the front desk clerk she said it was a third party issue and didn’t offer anything to make up for it. We also asked for a late checkout the day before we left, and we were informed we could stay one hour later until 12pm. The day we left, the cleaning staff came……

“It is ok”

“房間簡單乾淨，住起來舒適，能獲得好的休息”

“Very clean, professional & a place that makes you feel like home for the night. Highly recommend! ”

“很好”

“Just a bit old needs a face lift. ”

“Good”

“疫情去年电梯里还是应该要求戴口罩”

“Excellent customer service , always accommodating , the location could not be better , great room ”