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The hotel was clean and comfortable. The staff was friendly and helpful. Definitely historic which can also translate into needing a bit of freshening up. That said, i would stay here again.
Hotel was very nice with friendly staff. Restaurant/Bar was very good with excellent service and tasty food. Hotel is situated north of the city which is good for going downtown but a bit far from the airport.
The stag was great the room was nice and clean. The lobby area was nice. But the breakfast left alot to be desired. The chairs in the eating area where worn out and it was like sitting on the floord to eat off the table.
Staff gave us an upgrade due to birthday celebrations and a room with the most wonderful view of the city. Kudos to all hotel staff!! Fantastic customer service.
After traveling to freezing, snowy Pittsburgh from Key West & having to deal, I was quite pleased that, when asked, the front desk took my bags to my room while I went back out in search of parking. The room was so nice & warm & relaxing - I’m so glad I found this awesome rate through Trivago & stayed ...
On the description before booking it says that parking is free. Well I was charged $26 per day for a total of $52. Other than that place is perfect.
We stayed at the Fairmont so we could attend a Penguin’s game. The view of the city was wonderful, and whenever we had any questions, the staff could not have been more helpful. We had a great experience, and we would stay there again!
Lights in bathroom kept flashing, then would throw GFI and go out. We could not watch tv as cable was out, throughout hotel, so not their fault. Other than that it was good.
In town to see a show. Due to bitter cold, we had dinner and breakfast the next morning at the hotel. Both meals were wonderful. Rooms are spacious and quiet. Very comfortable room.
Wonderful! Great to get to the convention center! Terrific watching the snow and ice! ............................:.................................................................
I loved my stay, will recommend to others. Staff very friendly and helpful, the rooms was spectacular, restaurant was amazing.
Everyone was wonderful and accomadating w us and our sweet Yorkie. Breakfast buffet and staff were great and so friendly. Thank you for such a nice stay.
We arrived after 4 pm and we were expected by the front deck personnel, we were swiftly introduce our room and offered to be shuttled out for dinner . We felt very pleased for not having to deal with Uber drivers or even driving ourselves to seek a place for dinner
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