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Overview of Grand Riviera Princess All Suites Resort & Spa All Inclusive

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Guest reviews

4.0 / 5Very Good
4,149 reviews
Guests rated this property 4.3/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All inclusive

Map

What's nearby

Popular LocationEl Camaleon Mayakoba Golf Course9 min drive
Popular LocationGrand Coral Golf Riviera Maya10 min drive
Popular LocationPunta Esmeralda Beach17 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)42 min drive

Choose dates to view prices

  • Deluxe Room, Garden View (with jacuzzi)

    4.1/5 guest room rating

    Room amenities

    • 597 sq ft
    • Sleeps 4
    • 2 Double Beds and 1 Queen Sofa Bed
    More details
  • Deluxe Room, Pool Access (with Jacuzzi, Pool View)

    3.9/5 guest room rating

    Room amenities

    • 597 sq ft
    • Sleeps 3
    • 2 Double Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
    More details
  • Suite (with 2 Jacuzzies)

    3.7/5 guest room rating

    Room amenities

    • 640 sq ft
    • Sleeps 4
    • 2 Double Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed
    More details
  • Suite With Jacuzzi and Outdoor Shower

    4.6/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room

    4.4/5 guest room rating

    Room amenities

    • 640 sq ft
    • Sleeps 5
    • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Queen Sofa Bed
    More details
  • Family Room

    4.1/5 guest room rating

    Room amenities

    • 635 sq ft
    • Sleeps 5
    • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Queen Sofa Bed
    More details

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess All Suites Resort & Spa All Inclusive is in the entertainment district and on the beach. Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Mamitas Beach Club. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Take an opportunity to explore the area for water adventures such as scuba diving.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Playa 88 - 9 min drive
  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Guadalupe Church - 15 min drive
  • Punta Esmeralda Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • Buffet Verde — 1 min walk
  • La Hacienda — 1 min walk

About this property

Grand Riviera Princess All Suites Resort & Spa All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess All Suites Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 9 restaurants. All 674 rooms boast outdoor private spa tubs and offer free WiFi and balconies. Sitting areas and room service are standard, as are plasma TVs with satellite channels.
Grand Riviera Princess All Suites Resort & Spa All Inclusive offers 674 accommodations with outdoor private spa tubs and safes. Rooms open to balconies. Accommodations offer separate sitting areas. 30-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
6 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.
The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to onsite clubs
Onsite live performances

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Free buffet breakfast available daily 7 AM–11:30 AM
All buffet and à la carte meals, snacks, and beverages included
9 restaurants and 1 coffee shop/café
9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
Room service available
Coffee/tea in common area(s)

Things to do

12 outdoor pools
6 outdoor tennis courts
Aerobics classes
Arcade/game room
Basketball
Beach volleyball
Canoeing
Children's pool
Fitness center
Full-service spa
Motor boating
Nightclub
Playground
Sauna
Shopping
Snorkeling
Spa tub
Steam room
Tennis
Volleyball
Water park access (surcharge)

Family friendly

12 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry cleaning service
Free children's club
Free rollaway/extra beds
Free supervised childcare/activities
In-room child care (surcharge)
Laundry facilities
Playground
Snack bar/deli

Conveniences

ATM/banking services
Elevator
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
French
German
Russian
Spanish

Business services

Business center
Meeting rooms
Conference space (5425 square feet)

Outdoors

BBQ grill(s)
Beach loungers
Beach umbrellas
Beachfront location
Garden
Pool sun loungers
Pool umbrellas
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - on the beach
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Beach towels
Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Ceiling fan
Free rollaway beds

Bathroom

Free toiletries
Hair dryer

Entertainment

30-inch plasma TV
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Phone
Private outdoor spa tub
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 17 April 2020 to 30 June 2020 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitizer.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess All Suites Resort Spa All Inclusive

Frequently asked questions

Guest reviews

4.0
Very Good
5 - Excellent
1,785
4 - Good
1,313
3 - Okay
601
2 - Mediocre
254
1 - Poor
196
4.3
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.3
Property condition

2/5

  • Disliked: Staff & service

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Our 3rd time there and it always exceeds our expectations

Stayed 6 nights in Mar 2020

2/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Mar 2020

3/5

  • Liked: Cleanliness

Overall it is an older resort that could use an upgrade. Overall it was nice and relaxing. Although, people at the reception where not very friendly and helpful. At the restaurants and housekeeping where very friendly and helpful. The selection of food could diverse.

Stayed 6 nights in Mar 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Mar 2020