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Hotel Luna de Plata

2.5 star property

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Luna de Plata

Exterior
Front of property
Suite Caribe | In-room safe, individually decorated, free WiFi, bed sheets
Terrace/patio
Suite Caribe | In-room safe, individually decorated, free WiFi, bed sheets
Reviews
8.8

Excellent

Popular amenities

  • BarBarBar
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Explore the area

Map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976
  • Popular LocationMahahual Beach5 min walk
  • Popular LocationMahahual Lighthouse3 min drive
  • Popular LocationCosta Maya Port5 min drive
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Room options

View all photos for Family Room

Family Room | In-room safe, individually decorated, free WiFi, bed sheets

Family Room

Highlights

Balcony or patio
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Cable channels
In-room safe
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, free WiFi, bed sheets

Superior Room

Highlights

Balcony or patio
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Cable channels
In-room safe
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, free WiFi, bed sheets

Standard Room

Highlights

Balcony or patio
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Cable channels
In-room safe
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room | Living area | LED TV

Honeymoon Double Room

Highlights

Balcony
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Cable channels
Daily housekeeping
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room

Junior Room | In-room safe, individually decorated, free WiFi, bed sheets

Junior Room

Highlights

Balcony
Individually decorated
Air conditioning
LED TV
Fan
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Sea View

Junior Room, Sea View | Terrace/patio

Junior Room, Sea View

10/10 Exceptional

Highlights

Balcony or patio
Individually decorated
Air conditioning
LED TV
Fan
Private bathroom
Cable channels
In-room safe
  • 323 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Caribe

Suite Caribe | In-room dining

Suite Caribe

Highlights

Individually decorated
Private indoor spa tub
Air conditioning
LED TV
Fan
Private bathroom
Cable channels
Daily housekeeping
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mahahual

Located in Mahahual, Hotel Luna de Plata is on the beach. While the natural beauty of Mahahual Beach and Maya Chan Beach can be enjoyed by anyone, those looking for an activity can check out Costa Maya Port. Mahahual Lighthouse is another place to visit that comes recommended. With scuba diving, snorkeling, and boat tours nearby, you'll find plenty of adventures in the water.
Visit our Mahahual travel guideOpens in a new window

What's nearby

  • Mahahual Beach - 5 min walk
  • Mahahual Lighthouse - 3 min drive
  • Costa Maya Port - 5 min drive
  • Maya Water Park - 9 min drive
  • Maya Chan Beach - 23 min drive

Restaurants

  • The Krazy Lobster - 15 min walk
  • 40 Cañones - 9 min walk
  • Malecon 21 - 7 min walk
  • Yaya Beach - 12 min walk
  • Nohoch Kay - 8 min walk

About this property

Hotel Luna de Plata

Hotel near Mahahual Beach
Located close to Mahahual Lighthouse and Costa Maya Port, Hotel Luna de Plata provides free cooked-to-order breakfast, a free daily manager's reception, and designer stores on site. Treat yourself to spa services, such as aromatherapy, a manicure/pedicure, or a sports massage. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, concierge services, and wedding services
  • Multilingual staff, coffee/tea in the lobby, and a water dispenser
Room features
All guestrooms are individually decorated, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Showers and shampoo
  • LED TVs with cable channels
  • Wardrobes/closets, fans, and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Designer stores

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Outdoors

  • On the beach

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Fan
  • Individual decor
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for MXN 150.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: MXN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Frequently asked questions

Is Hotel Luna de Plata pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Luna de Plata?

As of Jun 4, 2024, prices found for a 1-night stay for 2 adults at Hotel Luna de Plata on Jun 14, 2024 start from $87.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Luna de Plata?

Self parking is free at this property.

What time is check-in at Hotel Luna de Plata?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Luna de Plata?

Check-out is at noon.

Where is Hotel Luna de Plata located?

Nestled on the beach, this Mahahual hotel is within 3 mi (5 km) of Mahahual Beach, Mahahual Lighthouse, and Costa Maya Port. Maya Chan Beach is 2.3 mi (3.8 km) away.

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Belem

Stayed 3 nights in Feb 2024

10/10 Excellent

Brandy, Kirkland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and Comfortable
Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022

10/10 Excellent

Antonieta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Rene

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio excelente vista y tranquilidad para pasar todo un fin de semana super Agusto
Stayed 1 night in Feb 2024

8/10 Good

HansPeter

Liked: Cleanliness, staff & service, property conditions & facilities
Thé italien restaurant in thé hôtel is very good
Stayed 2 nights in Nov 2023

4/10 Poor

Marc

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was not impressed they charged extra if you are 2 in the room especially when nothing was included with the room. It had a queen bed so 1 or 2 people makes no difference at all for them. Then i used the beach chairs at night to be told they wanted the seat covers since they were closing. Asked if I could return my cover once I was done but instead got declined. In the end they left me have the cover. Then service to beach not existent. All in all customer service is extremely bad. As for room it was great plus hotel is also a gem. If you plan to just sleep without expecting service it's the perfect place but as soon as you require any service. It become an uphill battle. This is why 2 stars is at max.
Stayed 2 nights in Nov 2023

6/10 Okay

Rogerio, zapopan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No tiene playa adecuada, el sargazo hace el agua negra y el olor es muy fuerte e incomodo, se recomienda ir a un beach club alejado de este hotel (el Noah muy recomendable) tienen muy lumitadasbopciones de cocina y te responden esto se tiene que comer de manera grosera. No se recomienda.

10/10 Excellent

Edgar Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención amable staff de recepción
Stayed 1 night in Aug 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acogedor Hotel en Mahahual, limpio y bien gestionado en especial por parte de la señora Susette, muy atenta y profesional.
Stayed 1 night in Aug 2023

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
El trato del personal es excelente, cuenta con restaurante y la comida es deliciosa
Stayed 2 nights in Aug 2023

8/10 Good

Guillermo

Traveled with partner
sin comentarios
Stayed 1 night in Jun 2023

8/10 Good

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problemas de limpieza del sargazo
Stayed 2 nights in May 2023