搜索乌雷郡酒店

“We liked our two rooms very much! Comfy beds and good wifi. We were greeted by a friendly staff person.”

“The manager was very helpful at first. Then when we found the toilet in our room running constantly and not able to be flushed, he became almost completely unhelpful. He acknowledged that he knew about the toilet but there was nothing he could do. Finally, when pressed he said there was one other room that he could give us with 2 queen beds. The room was okay but smelled very stale, musty and old. The carpets were nasty. The hot tubs outside were not hot. When we went to check out the……

“One hot tub, of two was working. The room, while clean, needed some updating. Window treatments were not properly working. The television was not working. Hair dryer was not working. Cleaning staff were very helpful, when asked for extra soaps, towels, and coffees. The setting is idylic and picturesque.”

“Great place to stay, welcoming”

“The area is beautiful and Ouray Riverside Resort fits right in!! Comfy beautiful and very nice people!!”

“Absolutely loved it. Beautiful location. Staff was very friendly…can’t wait to go back!”

“This is a great place to stay while in Ouray. Our room was clean and comfortable. The staff was friendly and helpful from check in to the end of our stay.”

“staffs here are very friendly. but the road is unpaved.”

“Good location. Within walking distance to everything.”

“Beautiful hotel with great ambiance. Owner was wonderfully helpful and informative. Quiet comfortable bed and room”

“This property's management is obviously more concerned about making a buck that providing any sort of customer service. Due to a wildfire in the area, I called the day of our check-in to request a cancellation or rebook to a different date. The highway leading into Ouray was closed and law enforcement was urging people to stay away. I was told that as I booked through Expedia it was impossible to change the reservation and that they had a clear policy of no refund less than 14 days out. I……

“Good location, clean room. Good breakfast.”

“Such an adorable place to stay. We loved it, no complaints!”

“The St. Elmo is under renovation. We were upgraded to a first floor suite which was nice. However, our stay was not as pleasant as the previous year because there was no breakfast included ... not even coffee in the morning. Last year there was a marvelous breakfast, but because the hotel is under renovation, the dining area was not available. I expect that everything will be outstanding once the renovation is complete.”

“This is our second year staying here and we'll definitely be back again! We've been to Ouray 5 times and this is our favorite place to stay. Having a full kitchen and utensils is the best. Steve and Nova take wonderful care of the property and are always ready to assist if needed though we didnt need anything. It's so thoughtful that they provide a welcome basket and towels for the hot springs. I love having our own space AND our own deck to hang out and enjoy the view.”

“A fine room with tasteful western decor and good views of the surrounding landscape. Simple instructions for checking in without a front desk and a quick response to my comments. Highly recommended.”

“Amazing customer service, wonderful attention to detail, historical charm, and loved the spa and restaurant! The treats in the room are a nice touch. Great location ”

“I liked the style of the house and the decorations. I loved the concept of eating breakfast at the dinner table with other guests. My only complaint was that we did not know how to get tv stations on our nice TV. The instructions on the tv were not helpful. It was the inn keeper’s day off. We were given instructions on how to contact her if there were any problems, which we decided not to do. ”