Ambassador at Grand Velas All Inclusive

Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

September 2025

October 2025

Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

8 restaurants, breakfast, lunch, dinner served; Regional cuisine

Ambassador at Grand Velas All Inclusive, near Tres Rios Ecopark, offers relaxation with three swim-up bars and oceanfront dining. Guests enjoy white sand beaches, SE Spa treatments, free in-room WiFi, and several pools for recreation and peaceful retreats.

VIP Access

Wonderful

Popular amenities

Hot Tub
Bar
Pool
All inclusive
Gym
24/7 front desk

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Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

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Room options

Check availability for these dates

Tonight

Sep 12 - Sep 13

Tomorrow

Sep 13 - Sep 14

All rooms

1 bed

2 beds

3+ beds

Showing 3 of 3 rooms

Ambassador Two Bedrooms Family Suite Ocean View

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Free minibar items

Flat-screen TV

2540 sq ft
2 bedrooms
Ocean view
Sleeps 7
1 King Bed and 2 Queen Beds

Ambassador Suite Ocean View

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Free minibar items

Flat-screen TV

1270 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed OR 2 Queen Beds

Ambassador Pool Suite Ocean View

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Private plunge pool

Air conditioning

Connecting rooms available

Free cribs/infant beds

Free minibar items

1270 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

About the neighborhood

Playa del Carmen, QROO

What's nearby

El Camaleón Mayakoba Golf Course - 7 min drive - 1.6 miles
Gran Coyote Golf - 8 min drive - 3.1 miles
Playa Xcalacoco - 9 min drive - 2.4 miles
Playa del Carmen Main Beach - 14 min drive - 6.8 miles
Tres Rios Ecopark - 14 min drive - 5.3 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Amaranto - ‬13 min drive
‪Restaurante Hacienda - ‬11 min drive
‪Privilege Lounge - ‬13 min drive
‪Sunset restaurant - ‬11 min drive
‪La Hacienda - ‬13 min drive

About this property

Ambassador at Grand Velas All Inclusive

Luxury all-inclusive hotel near Tres Rios Ecopark

Located close to El Camaleón Mayakoba Golf Course and Gran Coyote Golf, Ambassador at Grand Velas All Inclusive provides an adjacent golf course, 3 swim-up bars, and 2 beach bars. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and free beach cabanas. Treat yourself to a detox wrap, a Thai massage, or a manicure/pedicure at SE Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. The gym offers fitness classes and yoga classes; other things to do include ecotours, hiking/biking, and beach volleyball. In addition to 3 poolside bars and a free grocery shopping service, guests can connect to free in-room WiFi.

You'll also enjoy perks such as:

3 outdoor pools and an indoor pool, along with 3 swim-up bars, sun loungers, and pool umbrellas
Free self parking
Limo/town car service, free bicycle rentals, and babysitting (surcharge)
Multilingual staff, free newspapers, and an elevator

Room features

All 195 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and pillow menus.

Extra conveniences in all rooms include:

Hypo-allergenic bedding, pillowtop mattresses, and down comforters
Bathrooms with rainfall showers or jetted bathtubs plus designer toiletries and hair dryers
Flat-screen TVs with premium channels
Furnished balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Free beach shuttle
Limo/town car service
Free self parking on site
Limited onsite parking
Onsite parking includes off-street options

Food and drink

2 beach bars
3 poolside bars
3 swim-up bars
6 bars/lounges
8 restaurants
Couples/private dining
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Chaka
Cocina de Autor
Frida
Lucca
Sen Lin

Things to do

18-hole adjacent golf course
3 outdoor pools
4 hot tubs
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Ecotours
Fitness classes
Free bicycle rentals
Free children's club
Full-service spa
Gym
Hiking/biking trails
Indoor pool
Kayaking
Mini golf
Pilates classes
Sauna
Shopping
Steam room

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Indoor pool
Laundry facilities
Mini golf
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (91,548 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Aromatherapy
Ayurvedic treatments
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Prenatal massages
Reflexology
Sauna
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

4 floors
Ballroom
Banquet hall
Built in 2008
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Jetted bathtub or rainfall showerhead
Private bathroom
Slippers
Towels provided

Entertainment

Flat-screen TV with premium cable channels
iPod dock

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe
Separate sitting area
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Additional fees apply for connecting/adjoining rooms and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from August 31 2025 to September 30 2025 (dates subject to change):

Sauna
Spa
Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

Guests under 16 years old are not allowed in the spa

Property is also known as

Ambassador Grand Velas All Inclusive Playa del Carmen

Ambassador Grand Velas All Inclusive

Ambassador Grand Velas Playa del Carmen

Ambassador Grand Velas

Ambassador Grand Velas All Inclusive All-inclusive property

Ambassador Velas Inclusive in

Ambassador At Velas Inclusive

Ambassador at Grand Velas All Inclusive Hotel

Ambassador at Grand Velas All Inclusive Playa del Carmen

Ambassador at Grand Velas All Inclusive Hotel Playa del Carmen

Frequently asked questions

Does Ambassador at Grand Velas All Inclusive have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

How much does it cost to stay at Ambassador at Grand Velas All Inclusive?

As of Sep 12, 2025, prices found for a 1-night stay for 2 adults at Ambassador at Grand Velas All Inclusive on Sep 13, 2025 start from $1,446.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ambassador at Grand Velas All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ambassador at Grand Velas All Inclusive?

Self parking is free at this property.

What time is check-in at Ambassador at Grand Velas All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Ambassador at Grand Velas All Inclusive?

Check-out is at noon. Late check-out is available for USD 75 (subject to availability).

Are there all-inclusive benefits at Ambassador at Grand Velas All Inclusive?

Yes, the property is all-inclusive.

Where is Ambassador at Grand Velas All Inclusive located?

Located in Playa del Carmen, this beachfront hotel is in the city center and within 3 mi (5 km) of Tres Rios Ecopark, Gran Coyote Golf, and El Camaleón Mayakoba Golf Course.