Staff was great. Balcony view was gorgeous. So close to 5th ave you can come and go with ease. Highly recommend.
Deserae
2024 年 4 月入住 11 晚
10/10 超赞
Edna Elba,Costa Mesa
与家人出行
2024 年 4 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer Service and staff was amazing and friendly made us feel welcomed
Edna Elba
2024 年 4 月入住 3 晚
10/10 超赞
Victor Manuel
2024 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Victor Manuel
2024 年 4 月入住 3 晚
8/10 还可以
Thomas
与配偶出行
2024 年 4 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Staff and property for the most part were very good. The pool was very crowded and all chairs were covered and mostly unoccupied for much of the day. We were told at check in that if a chair was unoccupied for more than 30 minutes or so, the towels and possessions would be cleared. Didn't happen. Service was ver slow at the pool; we ended up getting our own drinks most of the time.
You need to revise your towel policy with the cards. The towel kiosk was unattended for much of the day and was very inconvenient to wait to change towels for cards.
Also, relax about the glassware. After waiting 20 minutes to get a glass of wine, I stood with the glass to return from the restaurant to my room and 2 waiters and a manager charged me immediately to retrieve the glass from my hand.
I didn't fly 1000 miles and pay thousands of dollars to take a towel or a wine glass off the property. Not great hospitality. And yes, there is a difference in taste from glass to plastic. i get the plastic at the pool, but in the room, let the glass go with your guest. Big point of dissatisfaction and not very hospitable.
Thomas
2024 年 4 月入住 5 晚
10/10 超赞
Caleb,Caldwell
2024 年 4 月 28 日
满意:员工和服务,清洁度
Caleb
2024 年 4 月入住 7 晚
10/10 超赞
Jason Lee,Caldwell
团体旅客
2024 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was great. Close.to the ocean and shopping areas.
Jason Lee
2024 年 4 月入住 7 晚
10/10 超赞
Mark,WINDSOR
与配偶出行
2024 年 4 月 28 日
满意:清洁度、服务设施、住宿条件和设施
Great place, staff and location!! Be sure to book the OCEAN FRONT ROOMS...THE BEST!!
Mark
6/10 一般
Pamela
团体旅客
2024 年 4 月 28 日
满意:员工和服务,清洁度
The property is has many rooms but a very small pool area. It is geared more towards a younger crowd. The staff are so incredibly friendly. There really is no beach to speak of. I will not go back.
Pamela
2024 年 4 月入住 7 晚
2/10 糟糕
Dan
2024 年 4 月 27 日
不满意:服务设施,员工和服务
Manager was an ass. Refuse to let a friend in to property Evan after I agreed to pay for a day pass manager was way out of line talking to me. I would not recommend this place to anyone
Dan
2024 年 4 月入住 7 晚
8/10 还可以
Roger
团体旅客
2024 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
No substitute on TV, Different Outlet walls didn’t work,