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“The environment is very good, the transportation and parking are convenient, the hotel is clean and sanitary, and the service is good.”

“Very good breakfast and the snacks/drinks at night excellent!”

“The hotel was nice and the food was good”

“Like a traditional roadside motel in all the best ways, but updated better than the big box hotels while keeping its charm. Plus a great breakfast and super friendly staff.”

“My room at the Comfort Inn Birch Run - Frankenmuth was very, very clean and comfortable. It had everything I needed and the staff were friendly and helpful.”

“The room had a damp smell. Wallpaper peeling. Wash basin had not been properly cleaned (some dried spit was still there). Bed was fairly comfortable and clean. The building was just old and needing plenty of upgrades.”

“The staff was friendly. The rooms were nice. There was a lot of stuff to do around the area. I will be back again.”

“Clean property, nice rooms, conveniently located. Lovely town.”

“May be the reason for the early morning, no one in the hall, almost to sleep, the key and the name on the door do not match, looking for a long time, the room is very hot, the air is not cold enough, the bed is also covered with plush cushions! Health is generally not very satisfactory.”

“It was a lovely stay. Very quiet and conveniently located. The staff was great. My only complaint was my balcony room was right overtop the outdoor smoking area. I could barely sit out there and enjoy the balcony or have the door open for air. I was choking on cigarette smoke.”

“All was great”

“We had an error with our 3rd party booking and the dates were not correct. When we arrived to check in is when it was discovered. The staff quickly worked with us and was able to provide a room for our full stay. Thank you so much!”

“I do not suggest adding the breakfast option - the quality was poor. You can purchase there if you choose but truly - there are breakfast spots within walking distance that may not have caused the tummy troubles. Upon entry there was not an attendant at the desk - when I returned later, again no attendant at the desk. The site was rather busy and I would recommend an attendant during high volume times to be present or a ringer to grasp their attention. One elevator was down - they did have it……

“I ended up leaving because there was a man sleeping on a couch right outside my room. As a female traveling alone this is very concerning and unsafe. I have never seen this before and is a terrible practice. The outside door was propped open so anyone could walk right in. Safety was obviously not a priority.”