8.4/10 Very Good! (3,484 reviews)
The property itself was great. Good location and easy to get around. Ronna and facilities all in good order. The let down was the food and the outlet. We stayed for 9 nights. During our stay two of the restaurants were closed for Reno’s at the same time. As well the variety wasn’t very good. Felt like the same items being used over and over with a different sauce. We essentially lived off wings and fries for meals other then breakfast. This was the big disappointment. This was our 4th trip to cancun in the last two years. Unfortunately the food here was by far the poorest in variety. We felt bad. The staff were excellent the resort was maintained and clean but the food side was a major let down. Even the authentic items were dialled down a bit and lack that little extra that we associate with Mexican cuisine.
Reviewed on Sep 10, 2026
