JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Adults-only resort with 20 restaurants and 2 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

2

December 2025

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

Lobby - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

20 restaurants, breakfast, lunch, dinner served; Italian cuisine - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

Panoramic Suite, Oceanfront (Butler Suite) | Beach/ocean view - JOIA Paraíso by Iberostar - Adults Only - All Inclusive (Playa del Carmen)

At JOIA Paraíso by Iberostar - Adults Only - All Inclusive, guests enjoy pristine beaches, Spa Sensations massages, a health club with yoga and Pilates, and 20 restaurants. Nearby activities include tennis, sailing, and snorkeling.

VIP Access

Exceptional

Popular amenities

Bar

Get more when you're a member

Save 15% or more on select VIP Access properties when you reach Silver tier or above
Experience top-rated quality and exceptional service
Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Learn more

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

All rooms

1 bed

2 beds

Showing 21 of 21 rooms

Frette Italian sheets, premium bedding, down comforters, free minibar

Suite

Wonderful

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Frette Italian linens

Down duvet

646 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Oceanfront (Butler Suite)

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Premium bedding

Blackout drapes/curtains

646 sq ft
1 bedroom
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Pool View

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Premium bedding

Blackout drapes/curtains

646 sq ft
1 bedroom
Sleeps 2
1 King Bed

Suite, Oceanfront (Corner, Butler Suite)

Exceptional

Highlights

Balcony

Private outdoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Frette Italian linens

Down duvet

646 sq ft
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Romantic Villa, Private Pool (Butler Service)

Exceptional

Highlights

Furnished patio

Private plunge pool

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Premium bedding

2088 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Suite (Upper Floor)

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Premium bedding

Blackout drapes/curtains

646 sq ft
1 bedroom
Sleeps 2
2 Double Beds OR 1 King Bed

Panoramic Suite, Oceanfront (Butler Suite)

Exceptional

Highlights

Furnished balcony

Private indoor hot tub

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Premium bedding

Blackout drapes/curtains

646 sq ft
1 bedroom
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Last room available

Exceptional

Highlights

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Frette Italian linens

Down duvet

Blackout drapes/curtains

Ceiling fan

646 sq ft
Sleeps 2
1 Double Bed OR 1 King Bed

Suite (Promo)

Exceptional

Highlights

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Frette Italian linens

Down duvet

Blackout drapes/curtains

Ceiling fan

646 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Suite, Pool Access

Exceptional

Highlights

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Premium bedding

Blackout drapes/curtains

Ceiling fan

Down duvet

646 sq ft
1 bedroom
Sleeps 2
1 Double Bed

Suite, Oceanfront (Butler Suite, Beach Access)

Highlights

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Premium bedding

Blackout drapes/curtains

Ceiling fan

Down duvet

646 sq ft
1 bedroom
Ocean view
Sleeps 2
2 Double Beds OR 1 King Bed

Suite (Pool Walkout)

Highlights

Air conditioning

Free minibar items

Flat-screen TV

Pillow menu

Frette Italian linens

Down duvet

Blackout drapes/curtains

Ceiling fan

Sleeps 2
1 Double Bed

Suite with Pool View

Sleeps 2

Suite with Sea View

Sleeps 2

Double Suite

645 sq ft
Sleeps 2

Double Suite with Pool View

645 sq ft
Sleeps 2

Suite

645 sq ft
Sleeps 2

Double Suite with Ocean View

645 sq ft
Sleeps 2

Villa with Pool View

2088 sq ft
Sleeps 3

Suite Superior with Ocean View

645 sq ft
Sleeps 2

Suite Superior with Ocean View

710 sq ft
Sleeps 2

About the neighborhood

Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710

What's nearby

Paradise Beach - 9 min walk - 0.5 miles
Playa Paraiso Golf Course - 16 min walk - 0.9 miles
Cirque du Soleil Boutique at Vidanta Riviera Maya - 4 min drive - 1.1 miles
Maroma Beach - 11 min drive - 3.5 miles
Tres Rios Ecopark - 16 min drive - 7.7 miles

Getting around

Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

‪La Laguna - ‬8 min walk
‪Restaurante La Plaza - ‬11 min walk
‪Lobby Bar Acuarium - ‬9 min walk
‪Snake Bar At Iberostar Maya - ‬7 min walk
‪Star Café - ‬9 min walk

About this property

JOIA Paraíso by Iberostar - Adults Only - All Inclusive

Luxury all-inclusive resort near Playa Paraiso Golf Course

Located close to Maroma Beach, JOIA Paraíso by Iberostar - Adults Only - All Inclusive provides a free breakfast buffet, a golf course, and a nightclub. With a beachfront location, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a hot stone massage, thalassotherapy, or a body scrub at Spa Sensations, the onsite spa. At the 20 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers yoga classes and Pilates classes; other things to do include parasailing, windsurfing, and sailing. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.

Additional perks include:

2 outdoor pools and an indoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
Free self parking and valet parking
Tennis courts, a billiards/pool table, and an elevator
Beach towels, a front-desk safe, and massage treatment rooms
Guest reviews give top marks for the helpful staff

Room features

All 310 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.

Other conveniences in all rooms include:

Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with jetted tubs and eco-friendly toiletries
Flat-screen TVs with satellite channels and DVD players
Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Tennis

Tennis lessons

Access to onsite golf course

Use of golf cart

Lessons/classes/games

Aerobics

Pilates

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Similar properties

Pool
All inclusive
Spa
Pet friendly

$610 nightly

Dec 2 - Dec 3

Total with taxes and fees

3 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Hot Tub
All inclusive
Spa

$351 nightly

Nov 3 - Nov 4

Total with taxes and fees

Private beach, white sand, snorkeling, 2 beach bars

On private beach
Pool
Breakfast included
All inclusive

$594 nightly

Nov 3 - Nov 4

Total with taxes and fees

Pool
Breakfast included
All inclusive
Spa

$512 nightly

Nov 3 - Nov 4

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
20 restaurants
6 bars/lounges
A beach bar
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Bella Vista
Haiku
La Brisa
Tonis Surf and Turf
Venecia

Things to do

18-hole golf course
2 outdoor pools
Beach yoga
Bicycle tours
Billiards/pool table
Evening entertainment
Full-service spa
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Health club
Indoor pool
Kayaking
Library
Nightclub
Optional golf privileges
Parasailing
Pilates classes
Pro golf shop
Sailing
Sauna
Scuba diving
Shopping mall
Snorkeling
Steam room
Table tennis
Tennis
Tennis lessons
Windsurfing

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

4 meeting rooms
Business center
Conference center (37,835 square feet of space)

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk (43 inches high)

More

3 floors
Banquet hall
Eco-friendly cleaning products used
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Frette Italian sheets
Pillow menu

Bathroom

Bathrobes
Free toiletries
Hair dryer
Jetted bathtub
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

DVD player
Flat-screen TV with satellite channels
iPod dock

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Free stocked minibar

More

Air conditioning
Ceiling fan
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Children 18 years old and younger are not permitted at this adults-only property

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen

Iberostar Grand Paraiso Playa del Carmen

Iberostar Grand Paraiso All Inclusive Playa del Carmen

Iberostar Grand Paraiso All Inclusive

Iberostar Grand Paraiso All Inclusive Playa del Carmen

Iberostar Grand Paraiso All Inclusive All-inclusive property

All-inclusive property Iberostar Grand Paraiso All Inclusive

Iberostar Grand Hotel Paraiso All Inclusive

Iberostar Paraiso Inclusive

Frequently asked questions

Does JOIA Paraíso by Iberostar - Adults Only - All Inclusive have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is JOIA Paraíso by Iberostar - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at JOIA Paraíso by Iberostar - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more.

Where is JOIA Paraíso by Iberostar - Adults Only - All Inclusive located?

This Playa del Carmen resort is on the beach, 1.3 mi (2.2 km) from Playa Paraiso Golf Course, and within 12 mi (20 km) of Maroma Beach and Ojo de Agua Beach. Punta Esmeralda Beach and Puerto Morelos Beach are also within 16 mi (25 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

JOIA Paraíso by Iberostar - Adults Only - All Inclusive Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Excellent

alex

Oct 1, 2025

Liked: Cleanliness, staff & service, amenities

Beautiful resort, clean beach with easy access from pool, nice rooms with jacuzzi

Stayed 4 nights in Aug 2025

10/10 Excellent

Tammie

Sep 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort! The staff and the service is amazing.

Stayed 8 nights in Aug 2025

10/10 Excellent

Matt

Oct 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

You won’t find a place like this top notch

Stayed 3 nights in Oct 2025

10/10 Excellent

Constance LeReus

Oct 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Awesome experience

Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick Ryan

Sep 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an amazing property and friendly helpful staff. This resort has raised my standards for when I travel. I will definitely be checking out other Iberostar resorts in the future.

Stayed 7 nights in Aug 2025

10/10 Excellent

Kimberly

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I thought I had stayed at nice places before, but this one topped all of them! The food was amazing, the property beyond luxurious, and the staff indescribably friendly and helpful!!

Stayed 4 nights in Aug 2025

8/10 Good

Shimon

Sep 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has had better days in years past, let's hope they come back.

Stayed 2 nights in Aug 2025

10/10 Excellent

Vitaliy

Aug 18, 2025

Liked: Staff & service, amenities, property conditions & facilities

Great place. High quality

Stayed 7 nights in Aug 2025

10/10 Excellent

Gregory

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved everything about the property.

Stayed 4 nights in Aug 2025

10/10 Excellent

Erika Rubi

Aug 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Incredible service i highly recommend

Stayed 4 nights in Jul 2025

10/10 Excellent

Lynnette Ann

May 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was amazing, property was clean and just enough for us

Stayed 6 nights in May 2025

8/10 Good

Patricia

Sep 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We stayed in a private Villa. It was suppose to come with room service. It took 2 hours to get a glass of Ice tea!

Stayed 5 nights in Sep 2025

8/10 Good

ELY

Jul 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you're going to relax perfect place. If you need some music and a lil bit of fun arnd the pool not the place.

Stayed 4 nights in Jul 2025

10/10 Excellent

Shawn Michael

Oct 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place was amazing. I took my wife there for her birthday. The food was amazing. Room was amazing. The staff was beyond friendly. I loved the fact that when you got a beer they gave you a can and there wasn’t a towel checker either. It is a 100% encapsulated site. So you really can’t leave the property unless you take a cab. The stores are quite expensive on a relative basis. So make sure you have everything you need. It is a 5 star world class resort, be prepared to be impressed

Stayed 5 nights in Jul 2025

10/10 Excellent

Jay

Mar 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great property, service and incredible food!

Stayed 8 nights in Feb 2025

10/10 Excellent

Senaca

Aug 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort was outstanding in every way. From check in to check out the staff we attentive, professional, and so nice. The food was excellent, with the best buffet I've ever had. Everything was clean and easy to get to. The spa was my favorite. I felt so relaxed. I also really enjoyed all the entertainment, the singers, musicians, and the nightly evening shows. 10 out of 10 would come back again.

Stayed 5 nights in Aug 2025

10/10 Excellent

michael

Jul 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed at the adults only Joia, Consistently high quality in all areas from food to accommodation to staff. Many people including us return time after time.

Stayed 7 nights in Jul 2025

10/10 Excellent

Christopher Ernest

May 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We've been to a handful of all inclusive resorts and this was one of our top stays. Super nice staff, good drink selections, beautiful property and if you have a chance to stay in a villa go for it.

Stayed 4 nights in Apr 2025

8/10 Good

Manish

Aug 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only thing was there is no casino on property as in description of one of the amenities. That was one of the reasons we had chosen the resort. The casino has been shut for 8 years, so the description needs to be updated for sure. Other than that, was a very relaxing and comfortable stay.

Stayed 4 nights in Aug 2025

8/10 Good

Kimmy Sue

Jul 17, 2025

Property is very nice air conditioning could be better on top floor

Stayed 5 nights in Jul 2025

10/10 Excellent

Daniel

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was well maintained and clean. My wife and I enjoyed each of the restaurants and the buffet. The pool and beach are beautiful and clean! We also took advantage of several of the fit and fun classes they offered. The boot camp, strong, and kick boxing sessions were all great workouts with engaging and energetic trainers. Definitely recommend the property we had an amazing time and would not hesitate to book theirs again!

Stayed 5 nights in Jul 2025

10/10 Excellent

Martina

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++++++ Resort!

This is by far the best resort I have ever stayed at. I will definitely be back again! Thank you to Fatima our butler and Ricardo our driver who went beyond and above for our stay. I love how the resort does not use plastic! If there was one complaint it would be to have a sign up system for pickleball so more people can participate. The food was great, the views, the app, shows, and most importantly the staff! This is a big resort!