Cielo Maya Beach Tulum

Beachfront hotel with free breakfast and a rooftop terrace

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Where to?

Dates

November 2025

1

December 2025

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Balcony

Private beach, sun loungers, beach umbrellas, beach towels

Cielo Maya Beach Tulum offers a peaceful oceanside retreat with a rooftop terrace and private beach. Enjoy kayaking, snorkeling, spa treatments, and an on-site restaurant serving breakfast and dinner. Free WiFi, beach umbrellas, pool, and bike rentals available.

VIP Access

Excellent

Popular amenities

Spa
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Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

2 beds

Showing 4 of 4 rooms

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Wonderful

Highlights

Terrace

Separate sitting area

Air conditioning

Free cribs/infant beds

Smart TV

Ceiling fan

Separate bedroom

Premium bedding

538 sq ft
1 bedroom
Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Garden Area

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Separate bedroom

Down duvet

Ceiling fan

Private bathroom

538 sq ft
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Exceptional

Highlights

Air conditioning

Free cribs/infant beds

Smart TV

Premium bedding

Separate bedroom

Down duvet

Ceiling fan

Private bathroom

538 sq ft
Sleeps 4
2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Wonderful

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Free cribs/infant beds

Smart TV

Ceiling fan

Separate bedroom

Sofa bed - single

645 sq ft
1 bedroom
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the neighborhood

TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

Cenote Manatí - 2 min walk - 0.1 miles
Tulum National Park - 14 min walk - 0.8 miles
Soliman Bay - 4 min drive - 1.4 miles
Tulum Mayan Ruins - 11 min drive - 6.6 miles
Xel-Há Park - 12 min drive - 7.5 miles

Getting around

Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

‪Xula Vista Restaurant - ‬10 min drive
‪Chula Vista - ‬10 min drive
‪World Cafe - ‬7 min drive
‪Seaside Grill - ‬7 min drive
‪La Cocina Del Pueblo - ‬10 min drive

About this property

Cielo Maya Beach Tulum

Upscale family-friendly hotel near Soliman Bay

Consider a stay at Cielo Maya Beach Tulum and take advantage of free cooked-to-order breakfast, a free daily manager's reception, and a rooftop terrace. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to spa services, such as a body scrub, a hot stone massage, or a facial. The on-site restaurant offers breakfast, brunch, lunch, and dinner. Enjoy onsite activities like boat tours, snorkeling, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.

Additional perks include:

An outdoor pool and a children's pool, along with sun loungers
Bike rentals, a roundtrip airport shuttle (surcharge), and beach towels
A front-desk safe, smoke-free premises, and beach umbrellas
Concierge services, luggage storage, and a TV in the lobby
Guest reviews speak highly of the helpful staff

Room features

All guestrooms at Cielo Maya Beach Tulum offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like air conditioning and bathrobes.

Other conveniences in all rooms include:

Down comforters and free cribs/infant beds
Free toiletries and hair dryers
55-inch Smart TVs with streaming services and premium channels
Ceiling fans and daily housekeeping

Similar properties

Pool
Spa
Parking included
Free WiFi

$131 nightly

Nov 3 - Nov 4

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Free daily manager's reception
Snack bar/deli

Things to do

Arcade/game room
Bicycle rentals
Boat tours
Children's pool
Kayaking
Outdoor pool
Playground
Snorkeling
TV in common areas

Family friendly

Arcade/game room
Children's pool
In-room crib
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the bay
Picnic area
Pool loungers
Rooftop terrace

Spa

Aromatherapy
Body scrubs
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
No elevator
Well-lit path to entrance

More

2 floors
Mosquito nets
Smoking not allowed

Room amenities

Bedroom

Down comforter
Free crib
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

55-inch smart TV with premium digital channels
Streaming services

Food and drink

Espresso maker
Free bottled water
Limited room service
Minibar

More

Air conditioning
Ceiling fan
Iron/ironing board on request
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Cielo Maya Tulum

Cielo Maya Beach Tulum Hotel

Cielo Maya Hotel

Cielo Maya

Cielo Maya Beach Tulum Hotel

Cielo Maya Beach Tulum Tulum

Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Cielo Maya Beach Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cielo Maya Beach Tulum?

This property doesn't offer parking.

What time is check-in at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cielo Maya Beach Tulum?

Check-out is at noon.

Does Cielo Maya Beach Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 140 per vehicle applies.

Where is Cielo Maya Beach Tulum located?

Located in Tulum, this beachfront hotel is in the entertainment district and within a 15-minute walk of Soliman Bay and Tulum National Park. Cenote Manatí and Jaguar Park are also within 15 minutes.

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Cielo Maya Beach Tulum Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Good

Gustavo

Oct 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything

Stayed 4 nights in Sep 2025

10/10 Excellent

Hannah

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything about our stay was perfect!

Stayed 4 nights in Feb 2025

10/10 Excellent

Ashleigh

Apr 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My sister recently stayed at Cielo Maya for a week & loved it!

Stayed 6 nights in Apr 2025

10/10 Excellent

Jerome

Apr 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great stay. Staff were excellent. Isaac was especially helpful

Stayed 13 nights in Mar 2025

10/10 Excellent

Therese

Jun 15, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

Stayed 2 nights in Jun 2025

10/10 Excellent

Maisam

Jun 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch service

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.

Stayed 2 nights in Jun 2025

10/10 Excellent

Azadeh

Jun 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.

Stayed 3 nights in May 2025

10/10 Excellent

Brooke

Mar 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back!

Stayed 4 nights in Feb 2025

8/10 Good

Celia

Jan 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious.

Stayed 7 nights in Jan 2025

10/10 Excellent

Fernando

Sep 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing views and quiet beaches

Stayed 2 nights in Sep 2024

8/10 Good

Ludmila

May 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for a romantic getaway

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Nov 5, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

excellent hotel

Stayed 3 nights in Nov 2023

10/10 Excellent

Ivan

Aug 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel loved it ..

Stayed 2 nights in Aug 2022

8/10 Good

Jocelyn

Dec 27, 2024

Liked: Cleanliness, staff & service, amenities

Property is beautiful and right on private beach, it is some distance away from all the caos, you will need a taxi/ car if you want to explore, the hotel is on a rocky street but still safe. Room was beautiful, food was okay wish there were more options near hotel. Overall great stay, relaxing and attentive

Stayed 4 nights in Dec 2024

10/10 Excellent

ronald

Mar 27, 2025

Liked: Amenities

Hopefully they find my sun glasses.

Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Aug 8, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful resort

Stayed 2 nights in Aug 2022

10/10 Excellent

maureen

Jul 10, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful little spot with friendly staff and lovely hotel, food and beach. Will stay again.

Stayed 1 night in Jun 2022

10/10 Excellent

Katia

Apr 12, 2025

Liked: Amenities

The architecture of the hotel is unique, excellent exterior design. The room is really spacious, with interesting interior design, large bathroom with both a shower and jacuzzi tub and all the necessities needed for after the shower. Plenty of towels, no need to bring your own for the beach. The restaurant food was really good and the staff very helpful. Very clean in and out of the room. The property has its own beach with chairs, bean bags and kayaks. I would gladly go there again. The only negative I have is about the area around, the road to the hotel is very narrow, bumpy and there was a construction work in the neighboring property with quite some noise during the day.

Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Sep 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

second time ! Very good service , good food, beach amazing, good room.

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Jul 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Albeit that the trip was booked at the start of the rainy season and it was raining a lot, Tulum and surrounding areas were great. The hotel is lovely and

Stayed 11 nights in Jun 2024

10/10 Excellent

Cassaundra

Feb 19, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was clean, Service was great.

Stayed 5 nights in Feb 2023

8/10 Good

Meghan

Oct 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was perfect for us! Right on a private beach and in a quiet area. The staff were extremely helpful and kind. The only downside was the food was a little mediocre. Everything else was perfect!

Stayed 3 nights in Oct 2024