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Anah Suites Tulum by Sunest

4.0 star property
Elegant beach hotel and 2 outdoor swimming pools

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Anah Suites Tulum by Sunest

2 outdoor pools, pool umbrellas, sun loungers
Property entrance
Premium bedding, down comforters, Select Comfort beds, in-room safe
Private kitchen
Shower, free toiletries, hair dryer, towels

Reviews

7.4

Good

Popular amenities

  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Free WiFi
    Free WiFiFree WiFi
  • Business services
    Business servicesBusiness services

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
Av del Sol, Mz 22, Lt 1, Bahía Principe, Carr. Fed 307 km. 250, Akumal, QROO, 77760
  • Popular LocationRiviera Maya Golf Club17 min walk
  • Popular LocationAkumal Beach6 min drive
  • Popular LocationXel-Há Park9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)76 min drive
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About the neighborhood

Akumal

Located in Akumal, Anah Suites Tulum by Sunest is next to a golf course and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Akumal Beach and Half Moon Bay. Akumal Ecological Center and El Toh Ecopark are also worth visiting. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ziplining and skydiving.
Visit our Akumal travel guideOpens in a new window

What's nearby

  • Riviera Maya Golf Club - 17 min walk
  • Akumal Beach - 6 min drive
  • Xcacel Beach - 6 min drive
  • Xel-Há Park - 9 min drive
  • Half Moon Bay - 11 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬6 min drive
  • ‪Restaurante Arlequin - ‬7 min drive
  • ‪Maiko - ‬8 min walk
  • ‪Wet Bar Flamboyan - ‬6 min drive
  • ‪Thali Restaurant - ‬4 min drive

About this property

Anah Suites Tulum by Sunest

Upscale hotel near Akumal Beach
You can look forward to 18 holes of golf, a terrace, and a garden at Anah Suites Tulum by Sunest. With a white sand beach, sun loungers, and a free beach shuttle, this hotel is the perfect place to soak up some sun. In addition to a business center, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • An elevator, concierge services, and luggage storage
Room features
All 102 individually furnished rooms offer comforts such as premium bedding and air conditioning, in addition to amenities like safes.
More conveniences in all rooms include:
  • Select Comfort beds and down comforters
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free secured self parking on site
  • Limited onsite parking (max 1 space per unit)

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Children's pool
  • Golf clubhouse
  • Golf clubs/equipment

Family friendly

  • 2 outdoor pools
  • Children's pool

Conveniences

  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Key retrieval, private entrance

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 200 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per stay plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPal
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
This property is professionally cleaned

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Anah Tulum Akumal
Anah Tulum Apartment Akumal
Anah Tulum Apartment
A-nah SuitesTulum Apartment Akumal
A-nah SuitesTulum Apartment
A-nah SuitesTulum Akumal
A nah SuitesTulum
Anah Suites Tulum Apartment Akumal
Anah Suites Tulum Apartment
Anah Suites Tulum Akumal
Anah Tulum
Anah Suites Tulum
Anah Suites Tulum by Sunest Hotel
Anah Suites Tulum by Sunest Akumal
Anah Suites Tulum by Sunest Hotel Akumal

Frequently asked questions

Does Anah Suites Tulum by Sunest have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Anah Suites Tulum by Sunest?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Anah Suites Tulum by Sunest on Aug 16, 2024 start from $47.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Anah Suites Tulum by Sunest pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per stay. A cleaning fee of USD 25 also applies. Service animals are exempt from fees.

How much is parking at Anah Suites Tulum by Sunest?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Anah Suites Tulum by Sunest?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Anah Suites Tulum by Sunest?

Check-out is at 11 AM.

Does Anah Suites Tulum by Sunest provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 200 per vehicle applies.

Where is Anah Suites Tulum by Sunest located?

Situated in Akumal, this beach hotel is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Hekab Be Biblioteca are also within 3 mi (5 km).

Anah Suites Tulum by Sunest Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 42 out of 89 reviews" "
Rating 8 - Good. 14 out of 89 reviews" "
Rating 6 - Okay. 10 out of 89 reviews" "
Rating 4 - Poor. 7 out of 89 reviews" "
Rating 2 - Terrible. 16 out of 89 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean... Great area...
Stayed 1 night in Jul 2024

2/10 Terrible

Tonia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not have any hot water or towels , when I was communicating to tell them that they told me the water was hot enough and stop responding to me.
Stayed 1 night in Jun 2024

4/10 Poor

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Asked for fresh towels never got any
Stayed 4 nights in Apr 2024

10/10 Excellent

Saray

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it happy I didn’t go with the previous reviews hehehe. They did have hot water and a helpful person. Many things were processed via WhatsApp but super helpful and quick.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Stayed 1 night in Apr 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood
Stayed 3 nights in Mar 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a bit more difficult than I thought necessary, otherwise a nice place!
Stayed 4 nights in Mar 2024

6/10 Okay

Meagan

Traveled with partner
Disliked: Cleanliness
The private pool attached to our unit we rented was disgusting, we asked to have it refilled and cleaned, however we were ignored. We loved the pool. Had a great time, would rent from another unit next time in the same location.
Stayed 7 nights in Feb 2024

2/10 Terrible

S.

Disliked: Cleanliness, staff & service
Pros: Clean pool and outdoor areas, safe neighborhood, Cons: No reception office, private condos. I don’t believe the sheets were changed from the previous guests. Found about a dozen hairs of different types in the bedding. Told staff about the hairs. I checked out of the room so they could clean and change the sheets. Checked back in the next day and they made the bed with the same sheets and bedding. Still dirty of course. Makes me wonder if they are washing the towels and bedding between each guest.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

HUGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

6/10 Okay

Diana

Liked: Cleanliness, room comfort
Akumal chillado
The reason for the low score is there was no hot water in the shower, and no tv service despite there being 2 TVs in the apartment. The apartment was large… and clean. The bed was comfy. The pool was nice. The toilet seat was broken, and again NO HOT WATER or TV. We were only there for one night so those things weren’t the end of the world, but no way could I stay there for longer without at least a warm shower…. It was absolutely freezing.
Stayed 1 night in Jan 2024

2/10 Terrible

douglas

Liked: Property conditions & facilities
Do not stay here
Arrived to find night security did not speek a word of english. Got in room. The power was out. Remained out most of the night. Went out the next night as well. Room was cold. left oven on all night for heat. No soap of any kind in room. Only 2 towles for entire 10 days. No laundry service with in 10 miles. Actually nothing in area but 1 restaurant 1/2 mile away. No room service. No instructions or information left in room. Couldn't get tv to work. On demand Water heater did not keep up to a shower and thru the breaker often. Water from tap tasted the worst I have ever had.
Stayed 9 nights in Dec 2023

2/10 Terrible

JAMES

Disliked: Staff & service, room comfort
Ridiculous
Ridiculous that this place is listed. It is a bedroom and washroom in the middle of no where. No restaurants, stores or any help in walking distance. Just a room in a group of townhouses. No reception,no water,no coffee, nothing. Dropped off by taxi and abandoned.
Stayed 3 nights in Dec 2023

2/10 Terrible

Flavio

Stayed 1 night in Jun 2023

2/10 Terrible

Jeff

Traveled with family
Disliked: Staff & service
We reserved this property and the host pulled the reservation out from under us! Despite selecting pay on arrival the host waited until just before check-in to tell us we had to bank wire money to an account, and then didn't honor a new reservation paid through Expedia via credit card. We showed up at our room to find out the key wasn't there and had to book an entirely new reservation somewhere else. If we'd wired money like requested I'd be out my entire fee! Be careful reserving here, the property looks ok but the manager took our money, immediately ghosted us when challenged upon our finding no key available, only partially refunded us, and we had to file a challenge through Expedia for a full refund.
Stayed 1 night in Apr 2023

2/10 Terrible

Claire

Stayed 1 night in Feb 2023

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place for the price
What a beautiful property! The rooms are small but very clean. The property is lush and beautiful with lots of foliage and cute walkways throughout. There are 2 pools. Not a lot of food choices in the immediate area and none in walking distance but we had a rental car and enjoyed driving over to the ocean or to find food. Love this place!
Stayed 1 night in Jan 2023

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

guillermo

Business traveler
Disliked: Staff & service
My flight was canceled due to the Vancouver airport being closed for three days due to weather. I was finally able to travel to Tulum. Then I asked for some kind of compensation such as changing the date of the stay or cancellation of the reservation for the involuntary loss of my flight, and Anah suites refused to acknowledge my request. I ended up paying double at another neighboring property for my vacation in Tulum.

6/10 Okay

Gareth

Stayed 1 night in Jul 2022

10/10 Excellent

Ruben, Calexico

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Excellent condominium in a great location!!
Stayed 1 night in Mar 2022

8/10 Good

angel

Liked: Property conditions & facilities
the rooms are very safe and clean, its a gated rich community along with other big properties so you don't gotta worry about your safety. apart from the rooms being nice and modern, the 2 pools in the property were not clean and looked like they haven't been cleaned in a very long time which took away point from this property because why have a pool if cant be used? My honest review is that i really loved Anah suites and would definitely recommend, its really close to a lot of beaches and restaurants and literally everything. If you have a lot of money you'd enjoy your stay around because everything you do involves money.
Stayed 4 nights in Mar 2022

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend this property. Our stay was terrible! The water from our room smelled awful that made the whole unit smell. We advised the property manager of the situation and they did not do a thing about it. Every employee we advised about the smell was already aware of the situation and did not do a thing about it either! The communication is awful too! Upon arrival the person that attended us was not able to find our room. We went from building to building trying to find our room. The amenities were awful too! No water bottles or extra towels were provided. The shower head was broken which made a mess of water when we would shower! Bed sheets were not clean either Never again in our life’s we will be booking here again!
Stayed 1 night in Aug 2021