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Overview of Hotel Pier Bacalar - All Inclusive

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Premium bedding, free WiFi, bed sheets
Premium bedding, free WiFi, bed sheets
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View from Room

Hotel Pier Bacalar - All Inclusive

3 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationLaguna Bacalar Ecological Park7 min drive
    Popular LocationPolytechnic University of Bacalar8 min drive
    Popular LocationFort of San Felipe8 min drive
    AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)48 min drive

Choose dates to view prices

Panoramic Room, 1 King Bed, Terrace, Partial Lake View

3.8/5 guest room rating
  • 377 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Panoramic Cabin, 1 King Bed, Lake View

3.6/5 guest room rating
  • 269 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Comfort Room, 2 Queen Beds, Balcony, Garden View

3.9/5 guest room rating
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

About this area

Bacalar

Located in Bacalar, Hotel Pier Bacalar - All Inclusive is on a private beach. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Take an opportunity to explore the area for outdoor excitement like ecotours. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Laguna Bacalar Ecological Park - 7 min drive
  • Polytechnic University of Bacalar - 8 min drive
  • Fort of San Felipe - 8 min drive
  • Canal de los Piratas - 9 min drive
  • Municipal Spa of Bacalar - 10 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 48 min drive

Restaurants

  • El Pejelagarto — 6 min drive
  • La pina — 8 min drive
  • El Manatí — 8 min drive
  • El barril grill — 8 min drive
  • Savora Bakhalal — 8 min drive

About this property

Hotel Pier Bacalar - All Inclusive

Beachfront hotel with calming spa services
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services or a picnic area. All 9 rooms offer free WiFi, room service, and flat-screen TVs with satellite channels. Guests will also find premium bedding, free bottled water, and showers. Change of towels is available on request.
Hotel Pier Bacalar - All Inclusive offers 9 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. 22-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Free beach club
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Mini-fridge

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach umbrellas
  • Dock
  • Garden
  • Outdoor furniture
  • Picnic area
  • Private beachfront location
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 22-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

Policies

Check-in

Check-in from 3 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 500 per person (one-way)
  • Airport shuttle fee per child: MXN 600 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Wayak Bacalar All Inclusive
Hotel Wayak All Inclusive
Wayak Bacalar All Inclusive
Wayak All Inclusive
Pier Bacalar Inclusive Bacalar
Hotel Pier Bacalar All Inclusive
Hotel Wayak Bacalar All Inclusive
Hotel Pier Bacalar - All Inclusive Hotel
Hotel Pier Bacalar - All Inclusive Bacalar
Hotel Pier Bacalar - All Inclusive Hotel Bacalar

Frequently asked questions

Can I cancel my reservation for free at Hotel Pier Bacalar - All Inclusive and receive a full refund?
Yes, Hotel Pier Bacalar - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Pier Bacalar - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Pier Bacalar - All Inclusive?
As of Apr 10, 2021, prices found for a 1-night stay for 2 adults at Hotel Pier Bacalar - All Inclusive on Apr 12, 2021 start from $186, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Pier Bacalar - All Inclusive pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Hotel Pier Bacalar - All Inclusive?
Self parking is free at this property.
What time is check-in at Hotel Pier Bacalar - All Inclusive?
Check-in is from 3 PM - anytime.
What time is check-out at Hotel Pier Bacalar - All Inclusive?
Check-out is at noon.
Does Hotel Pier Bacalar - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per person applies.
Are there all-inclusive benefits at Hotel Pier Bacalar - All Inclusive?
Yes, the property is all-inclusive.
Where is Hotel Pier Bacalar - All Inclusive located?
This Bacalar hotel is on the beach, 0.1 mi (0.1 km) from Lake Bacalar, and within 6 mi (10 km) of Laguna Bacalar Ecological Park and Canal de los Piratas. Polytechnic University of Bacalar and Fort of San Felipe are also within 6 mi (10 km).

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 27 out of 82 reviews
5 - Excellent 33%
Rating 4 - Good. 21 out of 82 reviews
4 - Good 26%
Rating 3 - Okay. 18 out of 82 reviews
3 - Okay 22%
Rating 2 - Poor. 8 out of 82 reviews
2 - Poor 10%
Rating 1 - Terrible. 8 out of 82 reviews
1 - Terrible 10%

3.8/5

Cleanliness

3.9/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adventure to ride in off road with small car Is fun not to difficult but be aware from highway to property it’s bumpy and a little scary but safe
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The All-Inclusive plan is really good, but the best of this hotel is its staff. All great people who made our stay pleasant and unforgettable.
Stayed 2 nights in Jan 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

3/5 Okay

Stayed 1 night in Dec 2020

4/5 Good

Stayed 5 nights in Nov 2020

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