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Brand new property. Beautiful

Great place Strange that only one bed wax made up when there were 4 guests

The hotel is very charming and clean. Lowell is a cute tiny and the locals are very nice. Service was great at hotel and nearby restaurant. Only downside of the hotel room was no thermostat to control individual room temp so it was a little chilly but not unbearable.

Spotless. I asked for a quiet room and it was. Very nice updated facility.

My family only stayed here one night after leaving Michigan Adventure's en route to Sleeping Bear Dunes. From the moment I walked in the door, I was greeted with a warm face. I was asked a few times if i enjoyed my room (not annoyingly). The rooms were very nice and clean. The sheets and bed were comfortable. The bathrooms were a little dated but the toiletries were nice. My family (2 adults and 2 young boys) enjoyed the continental breakfast before we headed out. Again, the morning staff were...

Staff was great, room clean, bed comfortable, restaurant was excellent

Wonderful staff and the hotel was very clean, breakfast was fantastic

Liked the availability of food, both meals and snacks, lobby decor, popcorn!

The staff was exceptionally friendly.

Would stay here again!

Everyone was friendly and helpful! Very clean!

I’m a travel writer and one of the many things I do is write reviews for the accommodations I use; here’s what I have to say about this hotel. Very clean lobby, tidy rooms, comfortable bed AND complimentary lemonade was served! Such a comfortable experience after a long day of driving. Perfect place to wind down. I highly recommend staying here, if in need of a hotel within the Grand Rapids area. Also, their breakfast is pretty decent! There’s a waffle maker and they serve cinnamon rolls!...

This is a comfortable hotel with up to date looking rooms and amenities. The staff is friendly and keeps the place very clean. The breakfast selection is above average, including hot items like eggs, bacon, sausage, and a pancake machine! The location is near fast food, grocery stores, and close to downtown Hastings. We slept well on comfortable beds and enjoyed the pool. Our room also had a mini fridge and a nice TV.

The front desk lady when we checked in was awesome. Food prep area could use some cleaning periodically when it is being served in the morning. Other then that it was a great stay.

This was our 2nd time to Bay Pointe. They make us feel at home. It was a pleasure to encouter Mary Ellen at the front desk. She has a great smile!

We had an excellent stay. The resturant & the pool were nice. The staff was very helpful.

I don’t usually take the time to write reviews but I thought this hotel really stood out! The lobby area was so nice with fooseball and board games, the pool was warm and clean, and one of the staff got me breakfast at 9:50 when it closed at 9:00 (I thought it closed at 10, but that’s only on weekends…) I can’t wait to come back again.

Everything was great! It was clean and very roomy. Breakfast was great!