“Rooms were clean breakfast was great the bathrooms were out dated needing some work was hesitant to use the jacuzzi tub in the executive room the tub was very old tile around the top of the tub could have been a lot better cracks need repairing.”
“Dave yourself the headache. Every day it was something. Maintenance was good though. Oven not working. Batteries died in key pad for door. Deadbolt broke and we were stuck in condo for 5 hours. Advertised outdoor pool was open . It was NOT and after days of arguing with management and Hostiva, they finally acknowledge it was closed. Phoned Hostiva almost every day and they said they would phone back. They never did. The last day took the cake; cockroach
crawling on the wall. That was the icing……
“We had such a wonderful and relaxing week at Grande Shores! Our stay was all about enjoying beach days, soaking up the sun, and simply slowing down and spending quality time together.
Our condo on the 10th floor had absolutely beautiful views of the ocean, which made our mornings and evenings even more special. The resort has three different pool areas, and my mom and mother-in-law especially enjoyed spending time by the pools. They loved the 7th-floor pool area, particularly because of the hot……
“The Lazy River was swift and fun. An outdoor hot tub was repaired while we were there. Loved that a hot tub, pool and lazy river were under cover.
Lazy river area - staff need to look at the center hot tub and pick up small pieces of trash. Same w our bathroom and the paper piece wasn’t from us. Dishes needed at least 4 of each and NO sharp knife or any knives or measuring cups were in the unit. Toilet had it’s moments and didn’t always want to flush or fill We forgot to mention this.……
“No WiFi outlets to charge my electronics,
A $60 surprised charge was added.
Going to the stage show around the building, the sidewalk steps going down to the front sidewalk had no railing so when I came back from the stage show, I fell going up the steps on my operated knee . Thought about calling 911 then a Layer”
“When we booked our room online, all of the photos showed updated rooms with induction stoves. The room that was issued to us was completely inaccurate from the description online and the itinerary that I paid for. It was supposed to be oceanfront, the room smelled like marijuana smoke, the pull out couch did not have a cushion, a curtain rod were broken, the stove was outdated and did not work, the lights were flickering, and there was a lot of things that were completely different than the……