“The property itself is beautiful and just to be fair I didn’t use any of the restaurants while I stayed. Check in was quick and easy. The outdoor pools and hot tubs were nice and clean. Also plenty of clean towels were available. What I thought was below standard for the price was the cleanliness and condition of the furniture and carpet within the rooms. The furniture had very visible wear and there were stains and tears on it. The carpet is older and shows significant wear. The bed was made……
“Dave yourself the headache. Every day it was something. Maintenance was good though. Oven not working. Batteries died in key pad for door. Deadbolt broke and we were stuck in condo for 5 hours. Advertised outdoor pool was open . It was NOT and after days of arguing with management and Hostiva, they finally acknowledge it was closed. Phoned Hostiva almost every day and they said they would phone back. They never did. The last day took the cake; cockroach
crawling on the wall. That was the icing……
“Me and the family needed this restart and refresh. This place is centrally located to everything. The lazy river was closed but the other pools were open. (Someone took my Birkenstock sandals from the pool area) I am still in shock because they were right beside my chair and I never left the area.. so disappointing, but I guess they needed them more than me. Overall met lots of friendly people and enjoyed our stay. Easy parking, clean fully stocked room and beautiful sunrise from beach view.”
“We had such a wonderful and relaxing week at Grande Shores! Our stay was all about enjoying beach days, soaking up the sun, and simply slowing down and spending quality time together.
Our condo on the 10th floor had absolutely beautiful views of the ocean, which made our mornings and evenings even more special. The resort has three different pool areas, and my mom and mother-in-law especially enjoyed spending time by the pools. They loved the 7th-floor pool area, particularly because of the hot……
“No WiFi outlets to charge my electronics,
A $60 surprised charge was added.
Going to the stage show around the building, the sidewalk steps going down to the front sidewalk had no railing so when I came back from the stage show, I fell going up the steps on my operated knee . Thought about calling 911 then a Layer”
“When we booked our room online, all of the photos showed updated rooms with induction stoves. The room that was issued to us was completely inaccurate from the description online and the itinerary that I paid for. It was supposed to be oceanfront, the room smelled like marijuana smoke, the pull out couch did not have a cushion, a curtain rod were broken, the stove was outdated and did not work, the lights were flickering, and there was a lot of things that were completely different than the……