Find Hotel with a Concierge in Kalamazoo, MI

"Amazing "

"The building is perfect for a conference. Parking in the garage directly across the street. The staff were very professional and friendly. I had an issue with part of the bill and they fixed it. They listened. Very meaningful! The gym, pool, sauna, and jacuzzi were all awesome! The elevators made me feel more safe. You can't get to a floor without tapping your card on a sensor inside the elevator and then pressing your floor number. Super cool!! Only odd thing is housekeeping comes every other day instead of every day. Which is fine. But then our housekeeper didn't come at all till we called front desk. Once we called she came right up. But still, shouldn't have to call."