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Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma

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Featured Image
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Balcony

Overview of Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma

Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationXpu-ha Beach6 min drive
  • Popular LocationCenote Cristalino7 min drive
  • Popular LocationTaj Mahal Cenote13 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)30 min drive

Choose dates to view prices

About this area

Kantenah

Located in Kantenah, Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma is on a private beach. While the natural beauty of Xpu-ha Beach and Akumal Beach can be enjoyed by anyone, those looking for an activity can check out Riviera Maya Golf Club. Xel-Há Park and Ecopark Kantun Chi are also worth visiting. Discover the area's water adventures with scuba diving, snorkeling, and boat tours nearby, or enjoy the great outdoors with horse riding. Guests appreciate the property's location for the nightlife.
Popular Location

What's nearby

  • Xpu-ha Beach - 6 min drive
  • Ecopark Kantun Chi - 7 min drive
  • Cenote Cristalino - 7 min drive
  • Chikinha Cenote - 11 min drive
  • Taj Mahal Cenote - 13 min drive

Restaurants

  • La Vista Restaurant — 1 min walk
  • Cest La Vie — 1 min walk
  • Bloved Lounge & Restaurant — 6 min drive
  • Royal Grill — 6 min drive
  • Paparazzi — 10 min drive

About this property

Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma

Adults-only oceanfront luxury
Catch some rays on Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 15 restaurants. All 42 rooms boast jetted tubs and offer free WiFi and free minibar items. Sitting areas and 24-hour room service are standard, as are TVs with satellite channels.
Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and free minibar items. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Naay Spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. The spa is equipped with Turkish bath/hammam.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Cooking
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–11:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 15 restaurants and 1 coffee shop/café
  • 14 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Ecotours
  • Evening entertainment
  • Full-service spa
  • Health club
  • Karaoke
  • Nightclub
  • Outdoor pool
  • Private picnics
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - on the beach
  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Couples dining
  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Clothing is optional at this property
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hidden Beach Au Naturel Club Gourmet
Hidden Beach Au Naturel Club Gourmet Kantenah
Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
Hidden Beach Au Naturel Club Gourmet All Inclusive Kantenah
Hidden Beach Au Naturel Club Gourmet All Inclusive
Hidden Beach Resort Au Naturel Gourmet All Inclusive by Karisma
Hidden Beach Au Naturel Gourmet All Inclusive Karisma Kantenah
Hidden Beach Au Naturel Gourmet All Inclusive Karisma
Hidden Beach Resort Au Naturel Gourmet All Inclusive Karisma
Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
Hidden Beach Au Naturel Club Gourmet All Inclusive
Hidden Beach Au Naturel Gourmet All Inclusive Karisma Kantenah
Hidden Beach Au Naturel Gourmet All Inclusive Karisma
Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
Hidden Beach Resort Au Naturel Gourmet All Inclusive by Karisma

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 61 out of 81 reviews
5 - Excellent 75%
Rating 4 - Good. 17 out of 81 reviews
4 - Good 21%
Rating 3 - Okay. 0 out of 81 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 81 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 81 reviews
1 - Terrible 2%

4.9/5

Cleanliness

4.8/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amazing staff that smiled so greatly that you could see it behind their mask. Guests that stay at these types of resorts are always welcoming and kind so I can’t say this was any different than the other places that we visit. It is an extremely tiny resort but it is within a 3 resort compound allowing you to feel safe and secure as well as enjoying the amenities of the neighboring resorts. The problem is having to dress in order to use them including a nice sandy beach. We also liked the solitude of the resort preventing others from constantly trying to sell you something. There wasn’t really anything to do other than volleyball, water aerobics, and an art class for activities. Breakfast and lunch while good were lackluster and extremely slow.
Stayed 4 nights in Apr 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an awesome experience!! So quaint. Spoiled from head to toe.
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are so friendly and absolutely amazing. Ula, in particular was wonderful! Jesus, needs to learn a bit of customer service, however. He should not be at check-in, front desk. Instead, he should work somewhere behind the scenes where he doesn’t need to interact with guests. Also, the hotel should have some backup personnel to help on Sunday. The hotel’s reservation desk is closed on Sunday and that made it difficult for us when we needed to add on one day to our stay. But overall, we had a very nice time and would go back. Loved the pool, food was great and the entertainment was surprisingly top notch! The massage therapists were incredible. Especially Polino and Dayana. Staff were generally so accommodating...that’s why Jesus stuck out like a sore thumb.
Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to couples and sandals before. This resort was better than both by far. The food is truly gourmet and the liquor is actually top shelf. The service we received from the staff was above and beyond anything we expected. We will be back and that is something we will never do at sandals.
Stayed 7 nights in Mar 2020