Find Hotel with a Concierge in Playa del Carmen

"This was our second time back and it did not disappoint! Amazing service, amazing food, amazing on every level."

"My wife and I have visited this hotel 6 times already. He did not disappoint us this time either. There are some changes, but in general the hotel lives up to its name “Grand.” The staff is top notch, the kitchen is wonderful, cleanliness and a sense of satisfaction. Thank you!"

"This place is the best place in town hands down. The staff are so friendly that the end up feeling like family. The only thing I would change on my next visit would be to request a room away from the street as the live music wafting over from town is loud. Definately recommend bring and using earplugs. ..."

"Fantastic stay. Small, relaxed, low key...everything I'd hoped for. Winderdul staff go out of their way to ensure a positive experience (thanks Edith!!), and the food was spectacular."

"Inshort: Very good, Family friendly all inclusive beach property!!"

"Everything was great! I had a great 5 days! They cater to your every need. Property was beautiful! Staff was great! Food was good. You will have a blast! Plenty of entertainment. 5th ave right outside rhe door. So cool! Do yourself a favor and just go. Also met alot of great new friends!"

"Everything was fantastic…best experience ever.. I’ll be back.."

"Location and surrounding environment. Wish they provide coffee/tea in the room"

"The property was very clean and it was a beautiful looking resort and I definitely stay again"

"The Hacienda restaurant was amazing, the spa services best I had, the taco and burger stands were great. Food at the buffet at dinner needs some improvement. There is sign you need to place on the door so your room gets clean, and for some reason NOBODY tells you about it, I had to contact the first ..."