Ocean Zen Suites on 5th Avenue - Adults Only

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Interior Entrance
Beach nearby, white sand, beach towels, beach massages
Beach nearby, white sand, beach towels, beach massages
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers

Overview of Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

Explore the area

  • Popular LocationGuadalupe Church9 min walk
  • Popular LocationPlaya 8811 min walk
  • Popular LocationPlaya del Carmen Main Beach17 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Zen Suites on 5th Avenue - Adults Only is in the city center and near the beach. Quinta Avenida and Quinta Alegría Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Punta Esmeralda Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like whale-watching.

What's nearby

  • Guadalupe Church - 9 min walk
  • Playa 88 - 11 min walk
  • Mamitas Beach Club - 13 min walk
  • Punta Esmeralda Beach - 14 min walk
  • Playa del Carmen Main Beach - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • El Guero Marisqueria Veracruzana — 10 min walk
  • La Pirata — 11 min walk
  • Salento — 11 min walk
  • Las hijas de la Tostada — 11 min walk
  • Club de la Cerveza — 12 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Adults-only beach hotel
An outdoor pool, a rooftop terrace, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. All 9 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests will appreciate conveniences like refrigerators and microwaves, while flat-screen TVs with satellite channels and Netflix provide a bit of entertainment.
Ocean Zen Suites on 5th Avenue - Adults Only offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Casino shuttle (surcharge)

Things to do

  • 24-hour pool access
  • Ecotours
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, debit cards, cash, mobile payments, and PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 50 out of 101 reviews
5 - Excellent 50%
Rating 4 - Good. 30 out of 101 reviews
4 - Good 30%
Rating 3 - Okay. 13 out of 101 reviews
3 - Okay 13%
Rating 2 - Poor. 2 out of 101 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 101 reviews
1 - Terrible 6%

4.6/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
small but very quiet. very close to everything
Stayed 7 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really peaceful and calm hotel close to the public beaches, right on fifth avenue
Stayed 1 night in Mar 2021

1/5 Terrible

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stay as far of this place as humanly possible. They have BED BUGS! First is in a very bad area of town. I did not felt safe here. There is no parking as being advertise. Also, all those nice pictures: FAKE! To enter the building you have to scream because they give you no key and the guard is always missing. The pictures of the nice pond with the Budha: a frog’s nest. And worst: BED BUGS!!! I have so many bites all over. This place is horrible. I was not able to check out. Had to leave the keys in the counter, since there was none available when we left.
Stayed 3 nights in Mar 2021

3/5 Okay

Stayed 1 night in Jan 2021

2/5 Poor

Disliked: Property conditions & facilities, room comfort
No good
Too far from downtown You cannot go out in the night to dangerous The location of the place is very bad
Stayed 1 night in Jan 2021