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Ocean Zen Suites on 5th Avenue - Adults Only

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Beach nearby, white sand, beach towels, beach massages
Building design
Pillowtop beds, in-room safe, individually decorated
Eco Luxury Deluxe Suite 8 2 Double beds | Pillowtop beds, in-room safe, individually decorated
Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property
8.4 out of 10 Very Good
8.4/10 Very Good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

Explore the area

  • Popular LocationQuinta Avenida3 min walk
  • Popular LocationMamitas Beach13 min walk
  • Popular LocationPlaya del Carmen Main Beach19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Room options

About this area

Playa del Carmen

Ocean Zen Suites on 5th Avenue - Adults Only is located in Luis Donaldo Colosio, a neighborhood in Playa del Carmen, and is in a shopping district and near the beach. Playa del Carmen Maritime Terminal and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Punta Esmeralda Beach. Don't miss out on a visit to Xcaret Eco Theme Park. With jet skiing, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Quinta Avenida - 3 min walk
  • Guadalupe Church - 9 min walk
  • Playa 88 - 10 min walk
  • Mamitas Beach - 13 min walk
  • Playa del Carmen Main Beach - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • Salento - 11 min walk
  • Que Huevos - 7 min walk
  • Samurai - 12 min walk
  • Xg Sabor Extra - 4 min walk
  • The Pitted Date Vegan Restaurant Bakery and Cafe - 10 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

3.5-star hotel located in Luis Donaldo Colosio
Located close to Quinta Avenida and Mamitas Beach, Ocean Zen Suites on 5th Avenue - Adults Only provides a rooftop terrace, a garden, and dry cleaning/laundry services. This hotel is a great place to bask in the sun with a white sand beach, beach massages, and beach towels. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • A casino shuttle, express check-out, and concierge services
  • Luggage storage, wedding services, and tour/ticket assistance
  • Multilingual staff, smoke-free premises, and express check-in
  • Guest reviews speak highly of the pool and helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch flat-screen TVs with Netflix and satellite channels
  • Private yards, wardrobes/closets, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Casino shuttle (surcharge)

Food and drink

  • Couples/private dining

Things to do

  • 24-hour pool access
  • Ecotours
  • Full-service spa
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Netflix

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Yard

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at Ocean Zen Suites on 5th Avenue - Adults Only?

As of May 28, 2023, prices found for a 1-night stay for 2 adults at Ocean Zen Suites on 5th Avenue - Adults Only on Jun 9, 2023 start from $36.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ocean Zen Suites on 5th Avenue - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ocean Zen Suites on 5th Avenue - Adults Only?

This hotel doesn't offer parking.

What time is check-in at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in is from 3 PM - 11 PM.

What time is check-out at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-out is at noon.

Where is Ocean Zen Suites on 5th Avenue - Adults Only located?

With direct access to the beach, this Luis Donaldo Colosio hotel is in the city center and within a 15-minute walk of Quinta Avenida, Mamitas Beach, and Punta Esmeralda Beach. Quinta Alegría Shopping Mall and Central Square are also within 2 mi (3 km).

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 68 out of 129 reviews" "
" "10 - Excellent 53%
Rating 8 - Good. 35 out of 129 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 16 out of 129 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 4 out of 129 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 6 out of 129 reviews" "
" "2 - Terrible 5%

9.1/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the view because it is overlooking the forested area. It is also very walkable to the beach. The staff are nice.
Stayed 4 nights in Apr 2023

10/10 Excellent

Esmeralda Nava

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
Stayed 7 nights in Mar 2023

8/10 Good

Juan Daniel

Stayed 1 night in Mar 2023

10/10 Excellent

Campos

Liked: Cleanliness, staff & service, property conditions & facilities
"I recently had the pleasure of staying at Ocean Zen Suites on 5th Avenue, and I must say it exceeded all of my expectations. From the moment I walked into the hotel, I was greeted with warm and friendly service. The hotel staff were always available to answer any questions I had and went above and beyond to make sure my stay was comfortable and enjoyable. The room was spacious, comfortable, and had all the amenities I needed for a relaxing stay. I particularly enjoyed waking up early to catch the stunning sunrise from my window. The bathroom was spotless and had all the necessary amenities. One of the highlights of my stay was the rooftop pool with breathtaking views of the ocean, which was just a few minutes' walking distance away. It was a fantastic way to relax after a long day of exploring. What impressed me the most was the safety measures in place - the pool had a gate that opened via a camera and security guard, which made me feel safe and secure. The hotel's location was also excellent, situated in a vibrant and bustling area with plenty of restaurants, shops, and attractions nearby. It was also just a short walk from public transportation, which made it easy to explore the city. Overall, I highly recommend Ocean Zen Suites on 5th Avenue for anyone looking for a comfortable and memorable stay in Playa del Carmen. The staff, amenities, and location all exceeded my expectations, and I can't wait to come back and visit again!"
Stayed 2 nights in Mar 2023

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable and spacious. the location was fantastic
Stayed 1 night in Mar 2023

10/10 Excellent

Boyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good

Jean-Sebastien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little off the beaten track from further south where there are too many people and too many stores. A 5 minute walk from the closest beach with local and semi-local restaurants near by. Also has a small pool on the roof with a view of the neighbourhood. Not a luxury hotel but it has character and that's what we liked about it.
Stayed 2 nights in Feb 2023

6/10 Okay

marja

Very small sign above narrow door so took a while to locate it.Had a very steep narrow spiral cement open staircase to the top floor where the office is located, so be careful! Our room had a view of only a white cement wall that separates the building from the street. Takes about 12 minutes to get to the beautiful white sand beach down the road and along a path through the woods. Slept ok but some street yelling in the night. Shower lukewarm.
Stayed 2 nights in Feb 2023

4/10 Poor

Matthew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible
Reception is at the top of three or four stories of spiral stairs. They don't come down to meet you. First room was interior. What I noticed there were rooms facing the ocean available I paid extra to move. After moving they told me there were rooms available for a couple nights. Then I found out I had covid. I told one of the workers so he wouldn't get sick. All of a sudden there were no rooms available and I had to leave the next morning. Sleazy operation. Otherwise, nice come location considering how crazy central Carmen has become
Stayed 1 night in Feb 2023

10/10 Excellent

Esther

Stayed 3 nights in Feb 2023

General hotel information

Highly Rated Amenities
Comfortable Beds & Great Location
Star Rating
3.5
Nearest Airport
Cancun, Quintana Roo (CUN-Cancun Intl.)
Address
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO