Hotel is OK-better for young families not adults
Posted Feb 14, 2017
Pros-Hotel is on the beach and love the view of the ocean. Good for families who want to get away for a few days.
Cons-Front desk staff! After 20 min of being there our key did not work, had to go to front desk & they stated they forgot to charge us for our upgrade so we needed to pay-hello our money is in the room! So that's how they get your attention? Why not leave a note, message or call? We were staying for 3 more days. The very next morning at 8:30 a.m. we received a call from the front desk to see if we need a ride to the airport when checking out-I'm on vacation and we are not checking out for 2 more days! Again, leave a note, message, but not a call at 8:30 am. The hotel charges extra for quality wine and at Japanese restaurant it cost you extra to add seafood even when you upgrade, so always make sure when you go to the restaurants ask if its not a additional charge before you order. There is NO service on the beach, food is o.k., no room service, the liquor is not premium liquor, the pool bar closes at 6:30 p.m.and rooms overall need to be upgraded. Not really good for a girls trip as we didn't feel that secure as security was scarce. We did have a encounter with some "guy/dad" over stepping his boundaries at the sports bar but our bartender helped us out which was great.