5/5 Excellent
Verified traveler
Traveled with partner
Feb 15, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2017
The Ritz-Carlton, San Juan
Photo gallery for The Ritz-Carlton, San Juan
Overview of The Ritz-Carlton, San Juan
The Ritz-Carlton, San Juan
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
6961 Ave Gobernadores, Carolina, 00979
Explore the area
- Pine Grove Beach4 min walk
- Isla Verde Beach8 min walk
- Carolina Beach13 min walk
- San Juan (SJU-Luis Munoz Marin Intl.)5 min drive
Choose dates to view prices
About this area
Carolina
Located on the beach, The Ritz-Carlton, San Juan is in Isla Verde, a neighborhood in Carolina with good shopping. Casa Dra. Concha Meléndez Ramírez and Luis Munoz Marin Foundation are local landmarks, and travelers looking to shop may want to visit The Mall of San Juan and Mercado de Rio Piedras. Traveling with kids? Consider Punto Verde and Museo del Mar. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
What's nearby
- Balneario de Carolina - 1 min walk
- Pine Grove Beach - 4 min walk
- Isla Verde Beach - 8 min walk
- Carolina Beach - 13 min walk
- Jose Miguel Agrelot Coliseum - 9 min drive
Getting around
- Pinero Station - 7 min drive
- Luis Munoz Marin Intl. Airport (SJU) - 5 min drive
Restaurants
- Platos — 3 min walk
- BLT Steak — 3 min walk
- Piu Bello Gelato — 3 min walk
- Metropol — 3 min walk
- Meat Market Miami — 7 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Safety measures
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: WiFi (USD 18 per day)
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking on site (USD 21.00 per day; includes in/out privileges)
- Valet parking on site (USD 28.00 per day; includes in/out privileges)
- Wheelchair-accessible parking available
- Limo/town car service
Food and drink
- 5 restaurants
- 4 bars/lounges and 1 poolside bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 24-hour fitness center
- Aerobics classes
- Full-service spa
- Outdoor pool
- Pilates classes
- Sauna
- Shopping
- Snorkeling
- Spa tub
- Steam room
- Surfing/boogie boarding
- Windsurfing
- Yoga classes
Family friendly
- Children's club (surcharge)
- Free cribs/infant beds
- In-room child care (surcharge)
- Outdoor pool
- Supervised childcare/activities (surcharge)
Conveniences
- ATM/banking services
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- Business center
- Conference space
- Meeting rooms
Outdoors
- Beach cabanas (surcharge)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Pool sun loungers
- Terrace
Spa
- 11 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Detox wraps
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Assistive listening devices in meeting rooms
- Braille signage
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Transfer shower
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Beach towels
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Hypo-allergenic bedding
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 37-inch flat-screen TV
- Cable/satellite channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Desk
Similar properties
See similar properties
Carolina
Isla Verde
Air conditioned
5 star
Business friendly
Guest rating 4+
Washer and dryer
Hotel resort
Policies
Check-in
Check-in from 4 PM - 3:30 AM
Express check-in
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Resort fee: 18 percent of room rate
The resort fee includes:
- Fitness center access
- Internet access
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: USD 18 per day (rates may vary)
- Self parking fee: USD 21.00 per day (in/out privileges)
- Valet parking fee: USD 28.00 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard; cash is not accepted
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Ritz-Carlton Hotel San Juan
Ritz-Carlton San Juan
San Juan Ritz-Carlton
Ritz-Carlton San Juan Hotel
Ritz-Carlton San Juan Hotel, Spa And Casino
Ritz Carlton Carolina
Carolina Ritz Carlton
Ritz Carlton Puerto Rico
Ritz-Carlton San Juan Hotel Isla Verde
Ritz Carolina
The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
Ritz-Carlton San Juan Resort Carolina
Ritz-Carlton San Juan Carolina
The Ritz Carlton San Juan
RitzCarlton Juan Carolina
The Ritz Carlton, San Juan
The Ritz-Carlton, San Juan Resort
The Ritz-Carlton, San Juan Carolina
The Ritz-Carlton, San Juan Resort Carolina
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.7/5
Staff & service
4.3/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Aug 19, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2017
5/5 Excellent
Brittany, Chicago,IL
Nov 27, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Stayed 8 nights in Aug 2017
5/5 Excellent
Julie, Cadillac, MI
Sep 11, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel on Puerto Rico
Stayed 5 nights in Aug 2017
5/5 Excellent
osama , New York ,NY
Sep 6, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Stayed 5 nights in Aug 2017