预订图卢姆酒店宾馆住宿限时优惠

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“Very nice place overall. My family and I are extremely happy. I am actually planning to come back again; however, my only comment is about the beach. There are many rocks in the ocean and around the beach entrance that make walking harder because they're in the water; you can't see them until they hit your leg, and the edges could be cleaner. I know it's nature, but the resort could do a better job keeping the beach edges clean. Besides that, the entertainment, restaurants, and the buffet are……

“Our family (including 13 and 16 year old) absolutely loved this resort! We visited for a week in July in Family Select. The resort was not crowded at all and we loved our ability to use all of the resorts, restaurants and pools. We found the staff to be incredibly kind and loved getting to see our waitstaff at various restaurants throughout the week. There is literally something for everyone, but I would not say this is a fast-paced, party type resort. This is excellent for relaxing family time.……

“Todo increíble muy bonito hotel y personal súper atento”

“Excelente servicio, todos super atentos y pendientes de lo que puedes necesitar. Totalmente recomendable”

“I was disappointed with the Preferred Club experience at Dreams Tulum. We paid extra for Preferred Club, but the resort was undergoing renovations and several of the amenities we expected were unavailable. There was only one Preferred Club bar on the beach, open from 10 a.m. to 5 p.m., and on some days it was closed due to inspections. The other Preferred Club bar/lounge was closed because of renovations. For the additional price we paid, I don’t feel the Preferred Club experience was worth……

“Everything was great!”

“I had to argue with the hotel over the pet fee. According to the pet policy at the time of my booking, it stated: “Pets allowed for an extra charge of USD $20 per accommodation, per night.” However, when I checked in, the hotel tried to charge me USD $20 per pet, per night instead. It was only after I told them I would contact American Express to dispute the charge that they agreed to honor the pet policy as it was advertised. I noticed the hotel has since updated its policy to USD $50 per……

“Our stay at Secrets Akumal Resort was absolutely amazing from beginning to end. The resort is beautiful, the grounds are immaculate, the food was excellent, and the service throughout the property was truly exceptional. A special thank you goes to Karen Blanco, the concierge for Building 3. She went above and beyond to make our vacation memorable. Karen was always friendly, professional, and incredibly attentive, making sure every detail of our stay was taken care of. Whether it was helping……

“Great place, amazing hospitality, perfect location and excellent value for money! Would highly recommend!”

“Me encantó el hotel todo muy lindo”

“Nous avons beaucoup apprécié notre séjour dans cet hôtel. Très cosy, au style minimaliste, qui permet de se sentir vraiment coupé du monde et de profiter d’un cadre paisible. La chambre avec piscine était vraiment satisfaisant. Le petit-déjeuner était excellent, avec des fruits frais et des jus de fruits fraîchement préparés. Le seul petit bémol est que le menu était identique chaque jour, un peu plus de variété aurait été appréciée. Le personnel était très serviable et toujours à l’écoute.……

“Great location, close to tourist attractions. Staff was great and overall had a great time. Would definitely stay here again 😊”

“Everything was good”

“Está bien ubicado, la persona que atiende por la mañana en recepción es excelente para hacerlo. El hotel tiene todo lo requerido y está muy limpio. Tiene un súper mercado justo frente. Hay muchos lugares para comer cercanos de todo tipo de alimentos. Realmente cercano al centro del lugar.”