“We recently booked a two queen room with expedia and for AC Hotel Des Moines and
when we checked in they said you had book us for a king with a sofa bed. We specifically booked 2 queens because my sister was traveling with us and she has a bad back so you guys changed our reservation.This is the second time this has happened and the desk said it happens alot with Expedia. We want a refund for the difference in the cost of the room. You ruined my sisters trip!!!”
“We recently booked a two queen room with expedia and for AC Hotel Des Moines and
when we checked in they said you had book us for a king with a sofa bed. We specifically booked 2 queens because my sister was traveling with us and she has a bad back so you guys changed our reservation.This is the second time this has happened and the desk said it happens alot with Expedia. We want a refund for the difference in the cost of the room. You ruined my sisters trip!!!”
Raymond