“DO NOT BOOK HERE! Horribly maintained property. Rude and disrespectful staff. They wouldn’t let us cancel our booking, fine. It’s their policy, that’s okay. We went ahead and changed our plans to just stay there anyways, after all, we paid for the room. But when we arrived to check in, they wouldn’t let us into the building. The door is locked from the outside and there is no staff on site. The customer service rep on the phone was rude and disrespectful and still proceeded to over complicate……
“DO NOT BOOK HERE! Horribly maintained property. Rude and disrespectful staff. They wouldn’t let us cancel our booking, fine. It’s their policy, that’s okay. We went ahead and changed our plans to just stay there anyways, after all, we paid for the room. But when we arrived to check in, they wouldn’t let us into the building. The door is locked from the outside and there is no staff on site. The customer service rep on the phone was rude and disrespectful and still proceeded to over complicate……
Clark