“I want to address a concern regarding the treatment I received from the night staff. The attitude and dismissiveness were unprofessional and unnecessary. When a guest asks a question, they should not be met with sarcasm or hostility. Being questioned about whether I have a room key while I am clearly checked in was inappropriate and disrespectful.
Additionally, the condition of my room was unacceptable. Finding a used item left behind by a previous guest is extremely concerning, and it raises……
“I want to address a concern regarding the treatment I received from the night staff. The attitude and dismissiveness were unprofessional and unnecessary. When a guest asks a question, they should not be met with sarcasm or hostility. Being questioned about whether I have a room key while I am clearly checked in was inappropriate and disrespectful.
Additionally, the condition of my room was unacceptable. Finding a used item left behind by a previous guest is extremely concerning, and it raises……
Enrique