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"While the hotel was overbooked and understaffed, "

"Would’ve been better had the bar been open longer than 11pm on a Friday night. But overall property very nice and comfortable."

"Everything was excellent, l highly recommend staying here for a pleasant night's rest. Breakfast was great and plentiful."

"The shower drain was slow because of an sacculation of hair. Ick!!! The desk clerk was not at the desk and had to be hunted down twice. I can't believe internet is not free."

"A room i stayed in was infested with roaches"

"The shower in our bathroom was dirty. The drain was filled with dirt. The rest of the room was satisfactory. The staff informed me that I had to sign a waiver and I would not be allowed to have guests in my room. This was very unfortunate due to the fact I only booked the room so my son could celebrate his birthday with his friends. He’s just turning 9. I would have appreciated being told that when I originally made the reservation."

"Clear rooms staff always very friendly and accommodating, thier are several hotels withing a 1 mile radius of the hyatt detroit utica. It is by far the best place to stay for the money in the area."

"Nice"

"No fridge in room was a downer."