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The hotel in general is ok, but the objects of the room do not match with its category. The bathroom did not have a glass. There was no hair conditioner. The double beds are very small. In general all the service and attention is very good, except for the previously mentioned.
Pulled into parking lot and was confused at first about the parking and fees posted. Walked in and lobby was under significant renovation. I was apprehensive about the experience based on first impressions. That ended when the front desk staff immediately addressed all of those points of concern. ...
Great for families, has it all- pool, playground, beach, hot tub, restaurant, Starbucks, walking distance to stores and restaurants. Only downside was very busy at front desk most of the time and our "one bedroom" just had a small partition separating bed and pull our couch.
arrived a bit early wasnt a problem issued us a room close to pool every thing was nice bring your own food to cook gas station near by is expensive publix super market down the just as bad
Staff were professional and courteous. Rooms were clean and well maintained. The room was ready for immediate occupancy with the air conditioner already cooling. The location is a little difficult to get to. We arrived early after our cruise and the staff got us into a room as soon as one was available. ...
We arrived at the hotel at 8 am and we were able to go directly to our room. We then took the shuttle to the Mall.
Great hotel! But they charge extra for everything! We had to pay full price for the water park. Only half of the water park was in service. Had to pay $30 a day for valet parking. It is a Trump Franchise. Wish it would have been owned by Trump!
Very nice room Very clean for the most part except i had to kill a roach but its florida and the hurricane was a few weeks ago breakfast was great staff was super poliete even let us check in an hour early W would visit again
This hotel is i a perfect location for business and leisure, my trip was after Irma and I can say that all the services, staff and the hotel conditions were perfect....
Was a great stay was there for one night. Everything you need for one night stay good WiFi nice beds. The place has aged but the Family that runs it makes up for that with willingness to help out with any problems. Really enjoyed the stay and will be going back when ever I’m on a cruise in Miami ...
I work downtown Miami two weeks each month on business. This was my first stay at the Hyatt Regency. Check-in was fine and the staff was pleasant. Because I work downtown and walk to work, the location was difficult to cross the street where cars enter and exit the interstate. This, of course, is ...
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