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The check-in process for the hotel was fine, and our room was ready as expected. But when we got back to the room after lunch, about three hours later, our luggage had not been delivered to the room. I called down to enquire, and it took another 20 minutes to get our bags. This was very inconvenient. ...
My fiancé and I need a place to rest for the night, the bed was extremely comfortable. The AC was efficient, worth the money and it was close to a lot of places to eat. The room was clean, more than enough towels, the tv was good and had good channels. The paint on the wall was chipped in a few places ...
Not one complaint for this hotel! Location was a block away from Ballpark village and the Arch. Our room was modern and clean. We received free continental breakfast each morning consisting of eggs, pancakes, bagels, fruit, and more! At night we received 3 free drinks along with basically a free ...
Very nice old hotel in downtown St Louis with surprisingly large rooms for a old hotel. Very friendly staff and close enough to walk to Bush stadium. Parking at the hote is limited (I knew this before booking the hotel for the weekend) but the lot across the street is safe and well lit.
The exterior of this Ritz Carlton is rather bland but the interior is beautiful! There are crystal chandeliers everywhere in the first floor public spaces making the rooms sparkle. And the newly remodeled upper floors are stunning in shades of blue. The staff could not have been more helpful, our ...
Very nice and not a lot of money. Comfortable with an awesome hot breakfast. Very clean. Under construction but didn't affect anything.
Hotel parking confusing- better signage needed esp: ramp under construction Elevators confusing- direction to pool not well signed. Support staff friendly Desk staff needs work.
Great hotel with great staff! The room was very clean. The bed was incredibly comfortable. The breakfast each morning was wonderful! And the staff were very attentive!
My 2 children (8 and <1) stayed here for a night. The staff was very caring and helpful! Joel was amazing and made dinner time with 2 kiddos a breeze! The indoor light show and the new fire and light show outside were great entertainment for all of us! Will definitely stay here again!
Little things enhanced our stay. There was a children's scavenger hunt with a nice prize. (We never got around to completing the adult edition.) Clean towels were always available at the pool. We had eggs benedict for breakfast one morning. Poolside furniture was very comfortable, Mattresses were ...
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