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“Very dirty bad smell throught hotel.Mold in places bed was clean which was a plus but not worth 200 for 2 nights at all.Please hire people who know how to deep clean!!”

“Terrible customer service. I tired to book through their website, and kept receiving an error message. Every attempt to call went unanswered. I finally went on Expedia and was able to book a room that way. When I called the hotel directly to confirm less than 10 minutes after booking through Expedia, everything went south. It took about five attempts for someone at the hotel to finally answer. After I confirmed the reservation I had booked through Expedia I asked if it was possible for me to……

“Clean Room and Friendly Helpful staff”

“The hotel could use a major renovation. It has no working vending machines.”

“Our room was clean, and the whole place seemed well kept up and clean. Of particular note was the lady who checked us in. She was very helpful. She suggested places to eat and gave us other information. We were very happy with our stay.”

“This is a very nice old historic inn. It has a restaurant that serves lunch and dinner, and a bar inside, as well as a shady garden with places to sit outside as you enjoy a drink or food. Nice big porch out front with chairs on it too. Our room had another sitting room in it that was nice to have. Not sure if they all do. It includes a free, great breakfast at a sister property a few doors down where the food is made fresh for your order. The property is well kept, clean, and the staff……

“We loved staying at the "KINGSDALE" during our recent visit to Franklin VA. The house was immaculate and the host was very responsive and the check-in and check-out process was super easy. I highly recommend!”

“The hosts were super communicative and quick to answer any questions. The home and views were absolutely gorgeous. ”

“We arrived at Lakefront Haven on 6/4/26, Shorter after arrival, we noticed an elderly neighbor come outside while three teenage boys were fishing @ the lake. These boys were not part of our party and came from outside the property. We received a message from the host, Crystal, outlining boundary lines and referencing neighbors. Based on timing, we believed this was prompted by the neighbor seeing the boys and assuming they were with us. Crystal also appeared to believe the boys were part of our……

“Beautiful home.”

“The apartment was everything we hoped… bright, clean, spacious and well-appointed. The owners were wonderful… available and always willing to help. Can’t wait to return next year.”

“The property looked just like the pictures. Everything was clean and the owner very nice to deal with. Thank you for making the accommodations for my HS reunion weekend seamless.”