Search and Rent Riviera Maya Condos

"Hotel definitely needs to be updated. The hotel staff were great however, the hotel was very understaffed. It got pretty boring fast because the buffet was only one available for us at the Tulum location. The beach was definitely not good at all a lot of seaweed I love to spend my time on the beach and in the water in the ocean and that was not the case with this hotel. The upgraded rooms were actually pretty rundown still air conditioning was not great when I first got there I could really see myself net picking everything and overall I’ve stayed at other places like grand Palladium, Barcelo, and riu and this place was definitely at the bottom of the list. another huge problem was restaurants were very difficult to get a reservation for supposedly you’re supposed to reserve restaurants of the 10 days before you get there but we were unaware of this so we got there almost every restaurant was booked and there’s no wiggle room to get it later. Luckily, we got the Brazilian steakhouse for the last day of our trip and that was very good. like I mentioned the staff were actually great. It was just very understaffed. Lots of wait time for drinks if you’re looking for an all-inclusive hotel I would only stay there if the financial differences were a lot lower than comparable resorts"

"On the first day, the air conditioner had a severe moldy smell that caused a terrible headache and sore throat. After that, I couldn’t use it at all, no matter how hot it was. The amenity containers also seemed poorly cleaned and had a strong damp, wet rag smell, which was extremely unpleasant and unhygienic."

"Amazing scenery, very up kept amazing staff. "

"Clean room, great staff, Alfredo at the sand castle bar was great. "

"Kids club is the best! "

"Los baños están sucios "

"A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants "

"The resort was decent , not near as good of food as we have had at others and they must water down their alcohol due to when you watch them make your drink they put lots in but the drinks are not strong and not the best tasting. Honestly it was fun but I guess you get what you pay for it was much more affordable than some we have been to in the past but the trade of is the food and the drinks were not near as good. "

"Great property! As a vegetarian, food became a concern. The resort though is accommodating. "