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“The staff here is top notch, very professional and knowledgeable. Everyone was very friendly. The accommodations are functional, but the entire residential area of the hotel needs to be renovated. The lobby, restaurant, meeting rooms, pool area, and gift area are all up to date, clean and modern in appearance. The rooms are another story. Dreary paint, and low ceilings. Yes, they are clean, lots of towels and face cloths brought daily. The bed is comfortable, and the balcony area is a nice……

“Now I am a Hyatt customer and I usually have a good experience with them but this time not only did they try to give me the wrong room which was taken care of, but not telling anyone that they had no TV SERVICE or Phone Services and kept playing it off and telling everyone that they are frantically working on it...lmao 4 days and still no service when I left on Tuesday. And still making excuses, they lost a 3 times a year customer forever for being so dishonest about simple things. There's……

“I’m a self proclaimed hotel snob. I’m not super high end but want a clean well maintained place. This hotel is beautiful! The rooms are overly spacious and clean. Outs opened to the patio and was lovely. The cocktail free two drinks was so fun w a nice crowd and really great music! I could have sat there all night but too much to see and do in St Augustine. Hotel felt like a beautiful Caribbean resort. Definitely recommend. Breakfast was great. Lunch options were Mediocre but we ordered in……

“Room was clean, staff was friendly. $15.98 per day to park. Never paid to park at a hotel before.”

“The property was a lower quality than I expected from Marriott. Small pool, view less than exciting. Food was very good, staff was helpful and kind. Received no housekeeping services during my 4day stay”

“very clean. ”

“Great hotel. Super clean. Good breakfast. Parking is expensive though and you can’t self park free.”

“The shower creaked and the hall floors were dirty. The one good thing is the location was good.”

“The property is beautiful and in an excellent location, but under renovation. Pool was open but not the Hot Tub which is one of the reasons we chose this location. We had an issue with low water pressure and no hot water. Our room had no WiFi access for some reason. The phone did not work which was probably related to lack of WiFi in the room. Because they were completely booked, they could not move us to another room, so we transferred to another hotel. The staff is excellent and did what……

“The personal was so kind. Parking lot really accessible. The room was clean, and the breakfast super good.”

“Super staff room was clean and bright great location”

“One slow elevator and room having 4 lamps each with 25 watt bulbs very inadequate. Otherwise, very average. Krystal, pleasant.”

“Clean, quiet, and very close to the beach. We will definitely be going back!”

“The cleaning girl for our room was the only good thing. The check in person was very unfriendly and acted like we were bothering her. The grounds needed TLC and the pool was filthy we thought it would be a wonderful place due to St Augustine history very sad”

“We really enjoyed our stay at Fiesta Ocean! It’s the perfect place to relax by the beach while also being close enough to explore beautiful and historic St. Augustine. The property is not new, but it is very well maintained, peaceful, and quiet. Parking and a good breakfast are included, and breakfast is delivered at the time you request. The beach access is absolutely unbeatable! The staff is very friendly and welcoming. A wonderful place to enjoy the ocean, relax, and have a peaceful……